Store In-charge (Vertu)
Rivoli
Total years of experience :13 years, 5 Months
1. Driving the overall sales of the boutique and consistently achieving targets in accordance with performance measures and enhancing profitability.
2. Conveying the brand’s value to an exclusive multicultural clientele and whilst delivering exemplary customer service.
3. Building and nurturing strong working relationships with the above mentioned.
4. Managing all operational aspects of the boutique in line with the commercial strategy approved by the management.
5. Maintaining global standards in terms of visual merchandising and product display.
6. Managing the entire inventory of the boutique, stock transfers, stock receiving & repairs.
7. After sales coordination, feedback & follow up.
8. Implementation of CRM initiatives ensuring customer satisfaction & business development.
Worked in multiple locations across Dubai, analyzing distinct buying & walk in trends.
1. To achieve the monthly team and personal sales target.
2. Building close working partnerships with corporate and regional planning, merchandising.
3. Agreeing the store group attributes and identifying the key performance criteria.
4. Handling store visual merchandising for both men & women’s ready to wear & accessories.
5. Leading development of reporting and establishing key KPI’s on which to evaluate store performance.
6. Embedding and leveraging the reporting tools to establish best practice and drive decisions.
7. Identifying characteristics which are driving the performance in order to drive productivity.
8. Leveraging analysis and developing recommendations to refine performance-based store clusters.
1. Managing the entire store operations from the shop floor to back end operations.
2. Monitoring the sales activities and performance.
3. To work as a team and perform the best of the operations pertaining to the SOP.
4. Managing the entire store operations from the shop floor to back end operations.
5. Monitoring the sales activities and performance.
6. To work as a team and perform the best of the operations pertaining to the SOP.
1. Achieving the individual targets allotted and contributing to the store sales.
2. Updating the customers about new collection and discounts.
3. Been a part of several store openings.
4. Maintaining the aesthetic look of the store, Following the VM guidelines.
5. Been the VM champ for the store and taking care of entire store VM. Following the color story, marketing styles and window changes.
6. Analysing customer behaviour which in turn helps in better pitching.
7. Competitor’s analysis.
8. Maintaining the stocks
9. Focusing on ways to avoid loss of sale.
10. To complete the assigned projects given by the training department.
Bachelor of Science from Bangalore University. Electives- Electronics, Maths & Computer Science.