IT Project Manager
Oracle
Total years of experience :27 years, 7 Months
Leadership for a Multi-million US Dollar Business Transformation Program for a large Government Utility company aimed at revamping the Customer Services Division with a focus on Billing and Customer Relationship Management Processes with 120+ staff & multiple Subcontractors through Onsite-Offshore Model, including cross-program strategic planning, sequencing, and project life cycle execution; the project required extensive localization / transformational management and organizational readiness. Success criteria are Identifying and Implementing Change within the organization using toolkits for Training and Development.
• Project Schedule of 40 months till Go-Live and 18 months of post-Go-Live support
• Manage Communication, delivery, Scope, schedule, budget, and risks.
• Create and update Project Plans, WBS, and Burndown Charts.
• Execute Standups, Plan Sprints, and Match Cadence.
• Assert collaboration between principals, vendors, and business partners.
• Ensure seamlessness of requirements and solutions between all streams on time.
• Accomplish Stakeholders' Alignment to orchestrate project delivery.
• Safeguard effective Communication, make presentations, & submit reports.
• Establish cross-functional teams to finalize requirements & deliverables.
• Advise senior management on Project Health, Progress, and Challenges.
• Work with Business Adoption Team and Client's Change Champions to
o Identify Gaps in existing Business Processes,
o Identify and Document Change Impacts,
o Propose and Execute Change Management Plans.
• Streams: Organizational Change Management, Customer to Meter, Mobile Workforce Management, Web Portal and Mobile Application, Robotic Process Automation, Oracle Utilities Analytics, Oracle Digital Assistant, and Data Migration
• Significant Tools and Technology Environment: C2M, MWM, SOA, OUA, Microsoft SharePoint, Blue Prism RPA, JIRA, MS-Project, MS-Visio, VBA, Java, Oracle DB, VMWare…
Leadership role for a multi-million US Dollars Program to upgrade the Billing and CRM System for a large Government Utility with 40+ staff & multiple Subcontractors through Onsite-Offshore Model. Successfully identified and implemented Change within the organization through training and skills development. Managed multinational, multicultural, and multilingual teams to deliver the project successfully.
• Project Schedule of 21 months till Go-Live and Three months of post-Go-Live support
• Two years' worth of Person-Days Support Contract
• Managed Communication, Delivery, Scope, Schedule, Budget, and Risks.
• Create, elaborate, and update Project Plans, WBS, and Burndown Charts.
• Execute Standups, Plan Sprints, and Match Cadence.
• Assert collaboration between principals, vendors, and business partners.
• Manage Internal & External Stakeholders to orchestrate project delivery.
• Ensure proper Communication, make Presentations, and submit Reports.
• Lead cross-functional workshops to finalize requirements & deliverables.
• Oversee Managed Services Support extended to the Client.
• Significant Tools and Technology Environment: JIRA, MS-Project, MS-Visio, VBA, COBOL, Java, JavaScript, Oracle 11g, Oracle CC&B…
Leadership role in managing Service Delivery, Client Relationships, Projects, and Budgeting with 30+ staff.
• Contributed to the Delivery Model and Pricing Strategy.
• Prioritized requirements as Compliance, Strategic, or Operational.
• Maintained transfer of knowledge, information, and ideas.
• Execute Standups, Plan Sprints, and Match Cadence.
• Finalized the Scope of work, established the Project Plans, and created WBS.
• Saved 3+ person-days per month by implementing batch ETL scripts.
• Tools and Technology Environment: JIRA, MS-Project, MS-Visio, VBA, MS-Excel, Java, ASP, PHP, MySQL, Microsoft SQL Server, GitHub
Evaluated various technology stacks with 10+ staff
• Suggested cost-effective solution using Discounted Cash Flows Method.
• Chaired cross-functional workshops to finalize Requirements & Scope.
• Created Project Management Plan, WBS, and Project Budgets.
• Mapped existing business processes along with points of data generation.
• Created general Table Structure and Data Flow Diagrams.
Leadership role in implementing an Integrated Information Management System for a large Public Utilities Company. Revamped the Business Processes and introduced Change by conducting Training and advocating Development Needs.
• Led IT Division and managed portfolio with 40+ staff.
• Earned 20% of project cost within the first year of SAP Implementation.
• Saved 40% of project costs by implementing the SAP on a Private Cloud.
• Saved 2+ employee hours per day per user by creating Reporting Server.
• Implemented SAP-ISU and SAP-ERP - executed data migration.
• Collaborated with Public Office Bearers for approval of critical decisions.
• Documented Business Processes, scripted Requirements, and RFPs.
• Authored Standard Operating Procedures for Commercial Operations.
• Reengineered processes for CAPEX Projects and Customer Lifecycle.
• Chaired multiple cross-functional team meetings for issues and conflict resolution.
• Designed digitization strategy of Linear Assets and integration with GIS.
• Scripted processes for Revenue Rationalization and Complaint Costing.
• Created Statement of Work, Project Charter, & Project Plan.
• Led documentation of AS-IS and TO-BE processes.
Led, designed, and developed a Product based on State Act and assisted in introducing Change in Government Organizations. Implemented the e-Governance system at villages scattered across two districts in Maharashtra.
• Managed e-Governance Product Development with 30+ staff.
• System implementation covered two districts in Maharashtra, India.
• Supervised the Product Lifecycle and actively engaged in Pre-Sales.
Profitable and efficient Engineering Services/Manufacturing business operations in the Electricity Utility Sector.
• Managed revenues and 400+ staff across 20 locations in Maharashtra.
• Spearheaded the process of project bidding, negotiating, and executing.
• Achieved 250% growth in revenue by adding twelve locations within eight years.
• Reduced Inventory costs by 6% by implementing centralized purchasing.
• Attained a 20% increase in revenues by diversifying new services.
• Achieved a 10% increase in operating profit by implementing Job Orders.
• Networked actively to increase market penetration and bottom lines.
Finance and Strategy
Accounting, Economics, Business Management