WEBSITE CONTENT EXECUTIVE
ITP PUBLISHING GROUP
Total years of experience :2 years, 3 Months
Jan 2011 to July 2011 WEBSITE CONTENT EXECUTIVE ITP PUBLISHING GROUP DUBAI
Business Activity: Media & Publishing
• Maintain a consistent look and feel throughout all web properties.
• Assure web-based information is archived for future needs and reference.
• Copy edit and proof read all web content.
• Develop briefing materials on production processes, including classification guides and sourcing guides
• Coordinate web projects across departments.
Feb 2010 to-Nov 2010 DATA ENTRY ASSISTANT/ CALL CENTER DU (CUSTOMER SERVICE) DUBAI
Business Activity: Telecommunication
.
• Organizing & storing paperwork, documents and computer based information
• Co-coordinating with customers
• Verifying client details to update database
• Handling Document Transmittal
• Client Support Service by handling queries regarding the account's detail
April 2009 to Jan 2010 OFFICE COORDINATOR AL SHAFAR GROUP (AVIATION DEPT.) DUBAI
Business Activity: Import, retail and wholesale of Aviation Parts
• Coordinating with customers.
• Organizing & storing paperwork, documents and computer based information.
• Handling and sorting of various incoming communication
• Interact with customers to provide information in response to inquiries about products and services.
• Checking incoming emails and faxes
• Perform other related duties and responsibilities assigned from time to time by the Supply Officer.
• Monitoring customer preferences to determine focus of sales efforts.
Technical skills
Web Technologies - Internet
Office Utilities - Ms-Office packages. (Word, Excel, PowerPoint and Access)
Typing Skills - 45 words/minute.
• S.S.L.C - N.I.O.S, Delhi University-Atlas Educational Institute, Dubai.
• H.S.E - N.I.O.S, Delhi University-Atlas Educational Institute, Dubai.