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RAHUL V KRISHNA, Senior Relationship Manager

RAHUL V KRISHNA

Senior Relationship Manager ·Sai service Pvt Ltd

United Arab Emirates

Master's degree, mba

Work experience

Total years of experience: 12 years, 6 months

Senior Relationship Manager

April 2021 - Present

Sai service Pvt Ltd

Alappuzha, India

April 2021 - Present

• Led a high-performing team of relationship managers, overseeing daily operations and ensuring seamless client service delivery.
• Developed and nurtured long-term relationships with key clients, driving customer satisfaction and retention.
• Strategized and implemented business development initiatives, resulting in increased client acquisition and profitability.
• Conducted regular performance reviews, provided coaching, and enhanced team productivity through targeted training programs.
• Played a pivotal role in achieving quarterly and annual revenue targets by identifying upselling and cross-selling opportunities.
Company industry:
Automotive Dealership & Distributor
Job role:
Sales

assistant manager sales marketing

October 2019 - March 2021

NCS KIA

Thiruvananthapuram, India

October 2019 - March 2021

As an Assistant Sales Manager at NCS Motors, I was responsible for driving sales and customer engagement for Kia’s premium vehicle segment. My role involved managing high-value client relationships, leading the end-to-end sales process, and ensuring an exceptional customer experience aligned with Kia’s brand standards. I consistently achieved sales targets, contributed to revenue growth, and collaborated closely with cross-functional teams to deliver tailored automotive solutions. My focus on consultative selling and market insights helped position Kia’s premium lineup as a preferred choice among discerning customers.
Company industry:
Automotive Dealership & Distributor
Job role:
Sales

deputy sales manager

March 2017 - March 2019

Southpark motors

Thiruvananthapuram, India

March 2017 - March 2019

Joined Southpark Motors Trivandrum as a Team Leader - Sales, where I demonstrated consistent performance, strong leadership, and a deep commitment to delivering results. My dedication was recognized with the prestigious Suzuki Sales Captain certification, a testament to my excellence in sales and customer relationship management. Following this achievement, I was promoted to Deputy Sales Manager, taking on greater responsibilities in team management, sales strategy, and business development.
Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Relationship Manager

July 2015 - July 2016

Sai service pvt ltd

Cochin, India

July 2015 - July 2016

I had the privilege of being one of the first Relationship Managers for Nexa, Maruti Suzuki’s premium automotive brand, during its launch phase in Kerala. Proudly associated with Sai Service, the first authorized Nexa dealership in the state, I played a key role in establishing the brand’s presence and delivering an upscale customer experience tailored to Nexa’s premium identity.

My responsibilities included managing high-profile customer relationships, guiding clients through a
personalized car-buying journey, and supporting the dealership in creating a strong brand image from the ground up. This role honed my skills in luxury sales, customer engagement, and brand representation, while contributing to the successful launch and growth of Nexa in the Kerala market.
Company industry:
Automotive Dealership & Distributor
Job role:
Sales

STORE MANAGER

March 2014 - April 2015

KTM

Pathanamthitta, India

March 2014 - April 2015

Working as a Store Manager for KTM has been one of the most thrilling and dynamic experiences of my career. Surrounded by passionate, energetic, and adventure-driven individuals, I led the retail operations for one of the most iconic brands in the world of super and adventure bikes.

My role involved overseeing end-to-end dealership management — from sales strategy and team leadership to customer engagement and inventory control. I actively fostered a culture that resonated with KTM’s adventurous spirit, ensuring that every customer interaction reflected the brand’s premium positioning and performance legacy.

Being part of the KTM journey allowed me to blend business with passion — connecting with like-minded riders, supporting their dreams, and driving business growth through a high-performance retail experience.
Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sales executive

September 2012 - February 2014

Nippon Toyota Motor Corporation Pvt. Ltd

Kollam, India

September 2012 - February 2014

My passion for automobiles and the desire to build a career in the automotive industry led me to begin my journey with Nippon Toyota as a Sales Officer. This role marked the foundation of my professional growth, giving me the opportunity to represent one of the most trusted and innovative car brands in the world.

At Nippon Toyota, I honed my skills in customer engagement, consultative selling, and product expertise. I took pride in helping customers find the right vehicle solutions while delivering a seamless and satisfying buying experience. This experience not only deepened my knowledge of the automotive market but also reinforced my dedication to customer-first service — values that continue to drive my career forward.
Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Education

ADMINISTRATIVE MANAGEMENT COLLEGE BANGALORE

July 2012

July 2012

Master's degree, mba

India

GPA (percentage): 60%

GPA (percentage): 60%

As part of my MBA in Marketing Management, undertook a live project at a renowned Ayurvedic resort in Kerala, focusing on developing a strategic marketing plan to enhance brand visibility and attract domestic and international wellness tourists. Key Objectives: To analyze current marketing strategies and identify gaps. To develop an integrated marketing communication (IMC) plan. To recommend actionable strategies for market expansion. Key Responsibilities: Conducted a SWOT analysis of the resort and studied customer behavior trends in wellness tourism. Performed competitive analysis of similar resorts across Kerala and South India. Designed and proposed a digital marketing campaign targeting wellness seekers in Tier-1 cities and abroad. Developed content ideas for social media and website focused on Ayurveda, detox packages, and cultural experiences. Suggested partnerships with travel influencers and wellness bloggers to boost online presence. Tools & Techniques Used: Google Analytics, Survey Monkey, Social Media Audit, 4Ps & STP Analysis, Customer Journey Mapping Outcome: • Proposed marketing strategies projected to increase direct bookings by 25% within six months. • Enhanced brand positioning through wellness storytelling and content marketing. Increased international inquiries through targeted Facebook campaigns.
View attachment

BANGLORE UNIVERSITY

January 2012

January 2012

Master's degree, MASTER OF BUSINESS ADMINISTRATION

India

GPA (percentage): 61%

GPA (percentage): 61%

Master of Business Administration (MBA) in Human Resources and Marketing Bangalore University, India Completed a comprehensive MBA program with a dual specialization in Human Resources and Marketing. Gained strong knowledge in talent management, organizational behavior, recruitment strategies, consumer behavior, brand management, and strategic marketing. Developed analytical, leadership, and communication skills through academic projects, case studies, and industry interactions.

Skills

Team Management
Expert
Team Management
Expert
Sales
Expert
Sales
Expert
Customer Relations
Expert
Customer Relations
Expert
Human Resources
Expert
Human Resources
Expert
Marketing
Expert
Marketing
Expert
AND MARKETING
Intermediate
AND MARKETING
Intermediate
ASP.NET
Beginner
ASP.NET
Beginner
BSEE/SUPPLY
Beginner
BSEE/SUPPLY
Beginner
EUREKA
Beginner
EUREKA
Beginner
EXCEL
Beginner
EXCEL
Beginner
HR
Beginner
HR
Beginner
MANAGERIAL
Beginner
MANAGERIAL
Beginner
MARKETING
Beginner
MARKETING
Beginner
POWERPOINT
Beginner
POWERPOINT
Beginner
WORD
Beginner
WORD
Beginner
Team Management
Expert
Team Management
Expert
Sales
Expert
Sales
Expert
Customer Relations
Expert
Customer Relations
Expert
Human Resources
Expert
Human Resources
Expert
Marketing
Expert
Marketing
Expert

Languages

Malayalam

Beginner

English

Beginner

Tamil

Beginner

Training and Certifications

Certifications
Sales captain 2019 in ARENA CHANNEL
Mar 2019
SR.Smartest winner 2024 in NEXA CHANNEL
Feb 2024

Hobbies and interests

CRICKET,DRIVING,TRAVELLING