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تم إلغاء حظر المستخدم بنجاح
Raisa Gail Capa, Executive Assistant

Raisa Gail Capa

Executive Assistant·Newlands School

الإمارات العربية المتحدة

بكالوريوس, Hotel and Restaurant Management

الخبرة العملية

مجموع سنوات الخبرة: 11 سنوات, 6 أشهر

Executive Assistant

أكتوبر 2019 - حتى الآن

Newlands School

الإمارات العربية المتحدة

أكتوبر 2019 - حتى الآن

as first point of contact for inquiries
•Ensures ongoing and timely communications with all stakeholders
•Respond to a wide variety of calls, concerns and/or complaints for resolving problems, providing information and/or referring to appropriate personnel, includes direct communication with parents
•Handles heavy calendar management for the Principal and Vice Principal and prepares materials as needed for appointments
•Maintains an agenda, minutes and record of attendees for various meetings, including faculty meetings
•Plans and coordinates meetings, receptions, luncheons, workshops, travel/accommodations, etc. for completing activities and/or delivering services
•Drafts and edits a wide variety of complex written materials (e.g. community newsletters, correspondence, agendas, minutes, event programs, bulletins, reports, etc.) in a timely manner
•Handles all the administrative work related to the SLT and executive management.
•Liaises and closely follows up with SLT and department heads for any tasks to be completed
•Completes special projects as requested by superiors

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
إدارية

HR Executive

ديسمبر 2017 - أكتوبر 2019

Advanced Integrated Services

الإمارات العربية المتحدة

ديسمبر 2017 - أكتوبر 2019

Administration
•Arranges meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments
•Manages correspondence by answering emails and sorting mail
•Assists in planning and arranging events, including organising catering
•Handles expenses and billing cycles
•Manages reception area and looks after visitors
•Answers phone calls and transfers them as necessary
•Drafts, formats, and prints relevant documents
•Maintains stock lists and orders office supplies as needed
•Manages staff expense requests
•Interacts with directors and carries out their requests
•Creates agendas and takes meeting notes
•Assists in purchase orders and invoicing
•Maintains accurate records for employee holiday requests
•Manages outgoing post and records data on special deliveries
•Photocopies and files appropriate documents as needed
•Attends workshops and conferences when requested
•May take care of website functions and social media profiles




Training & Development


•Facilitates Employee Development Programs - Training Needs Analysis - TNA/TNI, Gap Analysis & Skills Matrix, Training Matrix and Training Program designs, Orientation Programs, OJT Program, Technical & Soft Skills Training, employee survey, Employee Development Reviews


•Presents information in the field of learning and development using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
•Monitors, evaluates, and records training activities or learning and development program effectiveness
•Evaluates training materials prepared by Training Officers, such as outlines, text, or handouts
•Evaluates modes of learning and development with ED team to optimize training effectiveness, training costs, or environmental impacts
•Negotiates contracts with vendors or clients including desired training outcomes, fees, or expenses
•Monitors unit training costs and assist in preparing budget reports to justify expenditures

Performance Management



•Facilitates Performance Management -Annual Performance Review & Probationary Review on a regular basis with status reports for executive management review
•Responsible for the administration, organization, and coordination of company performance management programs to ensure employee understanding of performance measures, job expectations, clarity of goals and objectives and performance results
•Administer employee engagement surveys and collect the responses and analysis
•Monitor the exercise of appraisals and ensure they are timely carried out, documentation, follow up and provide timely feedback to employees. set performance metrics and productivity
•Undertake analysis and produce recommendations to drive improvements in performance management as a result of project work, collection and dissemination of data
•Manage the provision of a full performance management service including providing support and analysis to senior management groups




Employee Relations / Welfare


•Administers employee welfare programs and activities, e.g. rewards and recognition, staff parties and special events, social responsibility and volunteer programs to promote staff well-being and social awareness.
•Assist in the preparation of evidence for disciplinary hearings, grievance and labor disputes including preparing witnesses to testify. Schedule or coordinate the details of grievance hearings or other meetings.
•Assist to prepare and record employee disciplinary actions, corrective behavior and grievance redresses.
•Prepares salary certificate or employment certificate as per request of employee.
•Conducts exit interview and processes employee separation documents

مجال الشركة:
إدارة الممتلكات والمرافق
الدور الوظيفي:
الموارد البشرية والتوظيف

HR Officer

فبراير 2016 - نوفمبر 2017

Advanced Facilities Management

الإمارات العربية المتحدة

فبراير 2016 - نوفمبر 2017

Duties and Responsibilities


•Facilitates orientation programs for staff, executives and management level



•Records employee appraisals and probationary reviews



•Consolidates results of appraisals, probationary reviews of all employees and reports status to all department heads and managers



•Prepares and submits monthly reports status of all employee development programs
•Conducts soft & technical skills training

•Arranges internal and external training requirements

•Monitors record of on-job training programs in all department and projects

•Offers basic employee activities, recognition and rewards programs to help workers maintain motivation at work or improve job skills

•Guides and suggests training or development opportunities to assist the employee in meeting his or her career objectives.

•Maintains & organizes all employee development forms, manuals, guides, or course materials, such as handouts or visual materials and ensure it is up to date

مجال الشركة:
إدارة الممتلكات والمرافق
الدور الوظيفي:
الموارد البشرية والتوظيف

Election Assistant

يناير 2015 - فبراير 2016

يناير 2015 - فبراير 2016

Commission on Elections, Philippines - MANILA, PHILIPPINES




Duties and Responsibilities:


•Receives and responds to questions from the public with regard to voter registration and the voting process



•Assists in coordinating the people, materials and equipment necessary to implement the election



•Assists with maintaining and updating the voters’ list



•Assists with election communications

الدور الوظيفي:
إدارية

التعليم

Far Eastern University

أبريل 2014

أبريل 2014

بكالوريوس، Hotel and Restaurant Management

الفلبين

in

Skills

MATERIALS MANAGEMENT
Expert
MATERIALS MANAGEMENT
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
BASIC
Expert
BASIC
Expert
BILLING
Expert
BILLING
Expert
BUDGETING
Expert
BUDGETING
Expert
CONFERENCES
Expert
CONFERENCES
Expert
CONTRACT MANAGEMENT
Expert
CONTRACT MANAGEMENT
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DOCUMENTATION
Expert
DOCUMENTATION
Expert
EMPLOYEE RELATIONS
Expert
EMPLOYEE RELATIONS
Expert

اللغات

الانجليزية

متمرّس

الهوايات والاهتمامات

Baking, Reading

Awarded Magna Cum Laude