Customer Service representative/sales coordinator
Super Technical FZCO
Total years of experience :14 years, 10 Months
working as a customer service representative /sales coordinator
Duties:
• after sales support
• Order processing to be process and deliver as promissed delivery date.
• invoicing and get the payment on time
• follow ups for all the complaints
• back up support from Sales manager at sales executive
• follow up for local purchase etc
• Daily sales report.
• Handling all customer Queries, complaints and updating ETA of all Purchase order.
•
Duties :
Keep all the data and records of the staff.
Arranging Monthly payroll,
Updating monthly expenses. Petty cash. etc.
Attending call and redirect to appropriate person.
Handling customer inquiries, fax, answering emails
Follow up for cheque payments.
Assured proper coordination in the site ( Engineers and staff )
• Job Responsibilities as a Receptionist
Attend all the calls and proper screening of all the callers.
Accommodate guest or customer
Assure proper coordination regarding cheque’s collection.
Handling incoming and outgoing courier shipment and delivery and via post accordingly.
Proper Encoding of monthly Etisalat Bill, EEPCO, DEWA, coordinate to the finance Dept. Checking of all necessary deduction of the staff.
Encoding all necessary details of outgoing domestic and International calls.
Checking of Salik accounts usage. Checking of invoices accordingly. Etc.
Handling Customer Inquiries, Fax And LPO.
Reporting to the executive Room Department, Arranging daily Task of the staff, Payroll, etc.
