Pharmacy manager
Oasis hospital
مجموع سنوات الخبرة :13 years, 6 أشهر
Roles & Responsibilities
Managing Inpatient & outpatient pharmacy
Policies & procedures
• Ensuring compliance with all current departmental policies and procedures.
• Creating a policies & procedures and getting approvals from the stake holders, working with the quality team for implementation.
• Developing ISMP standards for the hospital pharmacy policies and procedures to meet with JCIA requirements.
Monthly reporting:
• Preparing the action plan for the KPI’s to achieve the bench mark and submitting the monthly KPI report to the quality department.
• Reporting monthly CDA/CBD report for inpatient & outpatient pharmacy to Health authority, Quarterly Narcotic reports to DOH.
• Reporting the medication error, Near miss and ADR to Health authority.
• Providing the RCA reports & action plan for medication administration errors to DOH if necessary.
• Submitting the monthly antidote list to DOH.
• PBM & Non-PBM claims submission to the insurance companies.
• Monthly staff time sheet submission, Overtimes, public holiday, Annual leaves planning.
• Sending the list of out of stock medications & new drugs reports to all the physicians monthly.
Supervising staffs:
• Lead staff members in the pharmacy by assigning task, supervising, evaluating, hiring, training, and scheduling work shift for all the employees.
• Monitoring the staffs the monthly floor stock checking, crash cart maintenance all over the hospital.
• Supporting & encouraging the staffs frequently. Providing the department orientation for new joiners.
• Ensuring the completion of staff competences.
• Providing the training for the pharmacy interns, volunteers.
• Filling the prescriptions and check prescriptions filled by pharmacy techs to ensure proper procedures have been followed.
• Ensure that all employees, including themselves, maintain all pharmacy and store protocols and procedures.
Doctors & Nurses orientations:
• Providing orientation to the new doctors & nurses regarding Narcotic, controlled drug, High alert medication, LASA medication management & usages monthly with the PowerPoint presentation.
Managing & Procurement of Narcotic drugs
• Procurement of narcotic drugs from the Health authority and managing the optimum stock level all-over the hospital. Exchanging the narcotic medications for each department as per the scheduled days & monitoring the stock level. Increasing the departments narcotic quotas’ depends on the scope of usage. Narcotic yearly forecast report submission.
PTC committee
• Pharmacy & therapeutic committee chapter leader, organizing & preparing quorum, reviewing the minutes of previous meetings. Implementing the action plan as discussed in the meeting.
• Discussing pharmacy related issues, Added a new drug to the formulary, annual formulary review.
• Critical drug annual review, presenting the KPI for the out of stock medications.
IPSG committee:
• IPSG committee member in hospital, Preparing presentations, awareness for the health care staff - organizing IPSG fair yearly.
• Reviewing & updating the High alert mediations list & LASA drugs.
• Monitoring the storage of high alert medications in the floor, ensuring the compliance of high alert polices all over the hospitals.
Antimicrobial stewardship committee:
• Antimicrobial steward ship committee head - working with Dr.Hossam (Tawam hospital) and all the terms of reference for restricting certain class of antibiotics all over the hospital usages and reporting to Head of the departments.
Inventory maintenance:
• Maintain optimum the inventory level (including non-formulary drug), updating the new stock arrivals and out of stock medication to the all physicians.
• Maintaining out of stock medications less than 5% (Bench mark) as per the Hospital KPI.
• Managing the floor stocks, crash carts medications (including the narcotic & controlled drugs) all over the hospital.
• Exchanging the narcotic medication for all the departments daily upon requirements
Reviews and evaluates physician drug orders and patient profile for rationality of therapy, dosage, dosage form, interactions, appropriate medication selection, and overall appropriateness of the therapy and intervene appropriately by direct communication with the physicians when necessary.
• Demonstrates interpretation skills and ability to clarify ambiguous incomplete or erroneous orders, drug interactions, duplication of therapy, allergies, and adverse reactions.
• Handle and report medication incidents immediately.
• Verifies and dispenses medications to admitted, discharged and outpatients.
• Counsels patients about safe and appropriate use of their medications, precautions, drug/food interactions, drug/drug interactions, and answers their questions about the therapy and ensure patient confidentiality.
• Verifies and checks all filled prescriptions, ward stock orders, repacked medications for correctness of product, dosage form, quantity dispensed and to ensure quality labeling.
• Responsible for checking patient medication cassettes for accuracy before delivery to the patient care areas.
• Responsible for complete and accurate daily record keeping of controlled substances, including monitoring, dispensing and appropriate storage in the pharmacy.
• Prepares and/or supervises compounding of extemporaneous products.
• Responsible for the checking of inventory /expiration, medication proper storage conditions of the pharmacy stock.
• Performs inspection of patient care areas to assure security and proper storage conditions of medications.
• Operate and maintain the functionality and cleanliness pharmaceutical equipment according to policies and procedures, informs supervisor of equipment malfunction and/or need for repair.
• Responsible for maintaining the Pharmacy in a neat and orderly manner.
• Participates in regular department activities, including meetings, Info sharing, quality assurance project, attends lectures, seminars, complete and maintain all regulatory requirements including: licensure and certification and other mandatory training.
• Processes the billing for outpatients’ and discharged medications in accordance with policy and procedure.
• Responsible for performing other duties as requested/assigned by the pharmacy supervisor.
• Demonstrate, positive attitude toward his/her clinical responsibilities, the organization and its policies, willingness to cooperate with medical and nursing staff and to share ideas and experience, respect his/her fellow staff.
• Covers emergency staff shortage and sick leaves.
• Covers 24 hours duties as per schedule.
• Follows all prescribed safety procedures
Excellent Marks received in graduation