Manager IT
Al Wahda Private School
Total years of experience :24 years, 8 Months
doing the Project of upgrading IT infrastructure from HP to CISCO including Access Points,
CISCO Switches, CISCO Call Manger, CISCO IP Telephone, Fort iGATE D Series, Prestigio and Sharp
Multi-boards for the classrooms, PA System, LMS ( Project Worth : 9.5 Millions)
* Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure
work environment; developing personal growth opportunities.
* Completes projects by coordinating resources and timetables with user departments and data center.
* Preserves assets by implementing disaster recovery and back-up procedures and information security and
control structures.
* Maintains quality service by establishing and enforcing organization standards.
* Maintains professional and technical knowledge by attending educational workshops; reviewing professional
publications; establishing personal networks; benchmarking state-of-the-art practices; participating in
professional societies.
* Contributes to team effort by accomplishing related results as needed.
Desktop and application support
* Support staff and pupils in their use of ICT; log support requests and outcomes and ensure kept up-to date
* Detect, diagnose and resolve issues with hardware and software.
Contacting with vendor’s for different IT Projects and conduct meetings with vendors present our new IT
requirement and finally collect the proposal from vendors and review them and chose best for the school
with respect to quality and cost effecting; Projects are as follows:
i. Network installation in the whole school using 3COM and HP switches i.e. LAN & Wireless
ii. Used optical fiber backbone for up linking to all IDF’s
iii. Upgrading of the School Fire Alarm System
iv. Upgrading & integration of the School Bell system along with digital wall clocks.
* Management of live exchange server from Microsoft i.e. school emails about 2600 email accounts on
live@edu. At domain wschool.ae and now upgrade to office 365.
* Install, maintain and relocate IT equipment across the school as required.
* Perform basic hardware repairs and upgrades to school IT equipment.
* Set up IT and audio visual equipment when required.
* Ensure the physical security of IT equipment across the school.
* Follow school virus protection, anti-spy ware and security procedures.
* Escalate contract/warranty issues appropriately to suppliers.
* Supervise third party specialists or contractors and internal staff for installing peripheral equipment (e-
boards, smart board and projectors).
* Dispose of obsolete equipment in an appropriate manner.
* Installation and monitoring of network printers.
* Ensure smooth operation of wireless networks.
* Install software across the network and ensure that software works for all relevant network users.
* Supervise with maintaining a software library including license documentation and copies of agreements.
* Supervise with maintaining the hardware inventory.
* Ensure that backup tapes changed daily in accordance with backup policy.
on ERP ( Delta Financial, Delta HR & Payroll )
* Worked on customized solution of anIndustrial Bank in Abu Dhabi.
* Customer requirements analysis
* Defining the structure of Databases.
* Database Administration Tasks.
* System Presentation and proposals
* Feasibility study, System designing, Testing, debugging, implementations of software’s, training, technical support.
Attend the seminars and meetings with Ministry Of Health and NIH
* Also was the member of ECM (Executive Council Meeting)
* Arrange the document and software Reports according to ISO 9002 Audit System.
* In house Development of ERP in Oracle Database and Developer 2000 at Front end.
* Implement the ERP as well in sister Concern Vision Pharmaceutical.
* Leading the team for New Developments of Software.
* Coordinating with all the departments regarding new developments and enhancements for running software.
* Managing backups.
* Tuning of software according to new requirements and policies.
* Maintains database results by setting and enforcing standards and controls.
* Prepares for database expansion by studying plans and requirements; advising senior technical
management; coordinating design and programming.
* Keeps senior technical management informed by preparing reports on system performance and problems.
* Upgrades hardware and software by assessing transaction processing and database production options.
* Maintains database performance by troubleshooting problems.
* Accomplishes platform upgrades and improvements by supervising system programming.
* Secures database by developing policies, procedures, and controls.
* Updates job knowledge by participating in educational opportunities; reading professional publications;
maintaining personal networks; participating in professional organizations.
* Accomplishes information systems and organization mission by completing related results as needed.
in the team for development of software.
* Also worked as team leader in Distribution Software.
* Switching of software from VFP to Oracle.
* Presenting ideas for system improvements, including cost proposals.
* Working closely with analysts, designers and staff.
* Producing detailed specifications and writing the programing codes.
* Testing the product in controlled, real situations before going live.
* Preparation of training manuals for users.
* Maintaining the systems once they are up and running.
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