Manager IT
Al wahda Private School
Total years of experience :24 years, 8 Months
Manager IT
Al Wahda Private School, Sharjah |November 2010 - till date|
Responsibilities:
• Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
• Completes projects by coordinating resources and timetables with user departments and data center.
• Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
Desktop and application support
• Support staff and pupils in their use of ICT; log support requests and outcomes and ensure kept up-to date
• Detect, diagnose and resolve issues with hardware and software.
• Implementation of technology, ERP (iCampus-School Information System, Registration, Transportation, Inventory, HR /Payroll, Accounts & Finance).
• CLG portal administration, management services and troubleshooting.
• Management of all the servers, Telephone (PABX), Biometric, Scanners for Attendance, School Theater etc.
• Management of V LAN Network, Switches & AP’s in the whole school.
• Firewall Fort iGATE, PA system.
• Xerox Photo Copier and Print Management by Equitrac Printers software.
• Antivirus Kaspersky server and client based solution.
• Contacting with vendor’s for different IT Projects and conduct meetings with vendors present our new IT requirement and finally collect the proposal from vendors and review them and chose best for the school with respect to quality and cost effecting ; Projects are as follows:
i. Network installation in the whole school using 3COM and HP switches i.e. LAN & Wireless
ii. Used optical fiber backbone for up linking to all IDF’s
iii. Upgrading of the School Fire Alarm System
Working as an IT Manager / Operation Manager Showrooms.
Working as an additional job as Operational Manager for showrooms and having all the responsibility from Sales, data, cash and Management of showrooms including Showroom in Qatar Doha and Syria Damascus.
Looking after all the operations in the Head Office and at the branches.
Worked as a System Administrator /Project Coordinator.
Addition of forms and reports in ORION ERP according to the requirement of My Company.
Managing the database server and trouble shouting of the existing software and database.
Responsible for the company web site and users of domain.
Managing the Windows Server 2003 on Server and Windows XP at the client network.
Coordinating with all the departments and solving their IT related problem in the existing System including development of new reports in ORION ERP.
Coordinating IT Pro team for the implementation of new ORION ERP which is ORACLE 10 G based which is now successfully completed.
Using HP DL 380G5 Server.
Management and Maintains of VPN for the online Connectivity of Software from QATAR for Data Entry and all over the UAE.
Remote Support to Qatar Branch.
Remote Support to Syria Branch in Damascus.
Responsible for the Hardware, software and network.
Develop the Payroll System for the Company.
April 01, 2007 - November, 2007
Delta Software, Deira Dubai.
( An Egypt Based Company )
Working as an I.T Support Executive.
Currently working on ERP of a Bank in Abu Dhabi.
Customer requirements analysis for ERP.
Feasibility study, proposals, presentations, implementations of Software’s, training, technical support.
Worked as a Manager MIS
Implement the ERP as well in sister Concern Vision Pharmaceuticals.
Leading a team of developers and network administrator.
Managing Database and Software.Database administration.
Leading the team for New Developments of Software.
Coordinating with all the departments regarding new developments and enhancements for running software.
Managing backups.
Tuning of software according to new requirements and policies.
Worked as a Software Developer.
Worked in the team for development of software.
Also worked as team leader in Distribution Software.
Switching of software from VFP to Oracle.
Also Looking After the Local Area Network
Managing Targets, Rates, And incentives of Distributors and sales Team.
Professional Certificate
472/800