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rajaa hosni, Assistant Store Manager

rajaa hosni

Assistant Store Manager·M. H. Alshaya Company

Kuwait

Diploma, hotel management

Work experience

Total years of experience: 14 years, 4 months

Assistant Store Manager

March 2021 - Present

M. H. Alshaya Company

As Salimiyah, Kuwait

March 2021 - Present

Incharge of daily operations in Debnhams Cosmetics the Flagship store.
Develop strategies to improve customer service, drive store sales, increase profitability, follow up company policies and marketing programs that will increase sales and grow the existing customer base. Team development, motivation, Coaching, training.

Company industry:
Retail & Wholesale
Job role:
Management

Store Supervisor

May 2015 - February 2021

Sephora

Al Kuwait, Kuwait

May 2015 - February 2021

Incharge of daily operations in the Flagship store Avenues phase 2.
Drive store sales, increase profitability, follow up company policies and marketing programs that will increase sales and grow the existing customer base. Team development, motivation, Coaching, training.

Company industry:
Retail & Wholesale
Job role:
Management

Guest Event Coordinator

March 2012 - April 2015

Hotel Regency Kuwait

Al Kuwait, Kuwait

March 2012 - April 2015

Coordinate all events with the organizer, before, during and after the event. Book events, manage big team.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

international higher institute of tourism in tangier

June 2009

June 2009

Diploma, hotel management

Morocco

Skills

Customer Service

Expert

Language Skills

Expert

Coaching

Expert

Computer Skills

Expert

Leadership

Expert

sales

Expert

language

Expert

customer service

Expert

coaching

Expert

leadership

Expert

computer

Expert

merchandising

Expert

supply chain management

Expert

office administration

Intermediate

mail

Expert

office work

Intermediate

opera

Expert

order

Expert

outlook

Expert

team management

Expert

Language Skills

Expert

Customer Service Skills

Expert

Coaching

Expert

Computer Skills

Expert

Leadership

Expert

Languages

Arabic

Expert

French

Expert

English

Expert

Spanish

Beginner