Business Analyst
Primasoft Technologies
Total years of experience :2 years, 6 Months
Ensure business needs and technical solutions are aligned through collaboration with cross-functional teams.
∗ Collaborate with product owners to effectively manage backlog items, ensuring they are continuously updated, refined,
and aligned with shifting business priorities.
Collaborate with cross-functional teams to ensure alignment between business needs and technical solutions
∗ Work closely with product owners and stakeholders to gather, document, and prioritize user stories and requirements.
∗ Collaborate with UX/UI designers to create intuitive and user-friendly solutions.
∗ Work together with product owners to manage backlog items, keeping them updated, refined, and aligned with
evolving business priorities.
∗ Act as a point of contact for development teams to clarify requirements and provide ongoing support throughout the
sprint.
∗ Experienced in Managing team performance through SLACK JIRA
Responsible for Business Analysis activities with a focus on eliciting, validating, and documenting business information
and needs and participating in the development lifecycle to help deliver high value solutions to meet the needs of the
business
∗ Lead business stakeholder engagement meetings, striving to understand the Clients processes and building trust
among business groups.
∗ Perform business needs analysis and design workflows, including as is and to be process mapping.
∗ Understand as-is business processes to effectively identify and document the to-be requirements.
∗ Collect timely feedback from stakeholder groups and ensure terms of requirements and specifications are being met
through the solutions being built.
∗ Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top
denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments.
∗ Perform pre-call analysis and check status by calling the payer or using IVR or web portal services.
∗ Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference.
Won the National presentation competition on Impact of Artificial Intelligence and machine learning in the banking sector in the future.