Sales Manager
AMASS Middle East Shipping Services LLC
Total des années d'expérience :16 years, 10 Mois
Responsible for obtaining profitable results through the sales team by developing the team through motivation, counseling, skills development and product knowledge development.
Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.
Responsible for managing the sales team, developing a business plan covering sales, revenue, and expense controls, meeting agreed targets, and promoting the organization’s presence throughout Middle East.
Generate New Key accounts that provide consistent revenue than being stagnant with existing accounts
Overall focus on all the services represented by the Company on any Mode of Transport Freight.
Handling key accounts of the company and ensure set KPI’s are met.
Sourcing for additional business opportunities and ensuring successful conversation of the same.
Meeting clients to determine shipping needs and solutions for freight inquiries.
Serving the customer and monitoring the progress of volumes
Assisting clients with solutions on customs and documentation requirements
Monitoring day to day office activities and guide lining the operation/documentation team
From January 2010 till December 2010, as a Sales Executive with Wilhelmsen Ships Service, Dubai. And my job area covers as following
Handling corporate accounts
Fix meeting with potential customers, and giving company service details to customer
Serving the customer and monitoring the progress of volumes
Monitoring day to day office activities and guide lining the operation/documentation team
Ensure customers were provided with excellent service and necessary reporting.
Having proper track of receivables and maintain timely collection.
Job areas covered Direct Marketing, Tele marketing related to freight forwarding (Sea, Air and Land), Clearing, Documentation and Logistics. Getting regular business from strong customer at all over in U.A.E.
Job profile:-
Fix the meeting with customer and giving rate and service details to customer
Serving the customer and monitoring the progress of particular job from booking to job closing
Coordinating with Customer and operation department and helping both if they have any doubt about shipment and customs procedure.
Job area covered Tele marketing, Cargo booking / co-loading with other freight forwarders, Rate fixing with carrier, Preparing Load List/ Stuffing Planning, Documentation monitoring ( HBL, MBL preparation, Cargo Manifest ), Communication (e-mail/ telephonic) with worldwide agent, carrier and customers, Customs document preparation, costing and weekly job report to management .