HR Business Partner
EMAAR
Total des années d'expérience :22 years, 6 Mois
- Develop strategy and provide directions for the business to be forward looking to the changing environment in the industry
- Serve as the business partner to various levels, including to the CEO, to ensure business decisions take into account the people implications and minimize company exposure.
- Provide strategic advice, counsel and consultative solutions to executives on people management aspects of their business to include driving organizational development, team effectiveness, executing change management strategy and employee engagement solutions
- Coach and support leaders & line managers in leading and managing their people including through HR systems, leadership development, workforce planning/analytics, policies and talent processes
Strategic business leader to the AIG transitioned business lines (AIG Analytics & Services acquired by Accenture - Transition completed in May 2021).
Designing & implementing holistic HR strategy to meet short-term & long-term business challenges
Driving & supporting the development of annual strategy as per the business priorities and global HR strategy
Working closely with management & employees to improve work relationships, increase productivity and retention
Directing the strategic framework for Workforce Resourcing, Capability Development, Talent Management, Onboarding, Performance Management, R&R, and Employee Engagement in coordination with Functional Heads & Line Managers
Partnering with business functions on workforce planning, talent skills assessment, functional talent framework, development need assessment, and talent mapping
Identifying career progression design for critical positions and defining roles with the help of respective stakeholders to create a career path for selected critical resources
Providing ongoing support to the functional heads on human resources related matters, policies, and procedures
Diagnosing & delivering full talent interventions against business needs
• Led L&D Strategy for AIG at APAC level
• Led the implementation of Global Learning solution LinkedIn Learning within AIG India centres
• Supporting Strategic HR initiatives working alongside India HR head and HR team
• Diversity and Inclusion (D&I) Executive Sponsor and Talent Management Leader
• Created and implemented the Vision and Mission for the Analytics Organization
• Demonstrated leadership during prolonged Organizational Change journey while maintaining morale & engagement
• Providing thought leadership and coaching to the Business Leadership and Managers on AIG Values, Performance Management, Employee Relations, Organization Effectiveness matters. Conducted tailored internal trainings on number of pertinent topics like Managing through Change and Building Trust.
• Successfully introduced and implemented HR policies, procedures and engagement initiatives including Organization Design and Organization Development, Employee Engagement, Career Path Framework, Disciplinary & Grievance (Employee Relations) and POSH Policy, Employee Wellness, et al.
Head HR Shared Services hub in Bangalore - a team of ~100 staff with end-to-end accountability of HR Contact Centre (APAC, UK & US); Onboarding (APAC, UK & US); Data Management (APAC & UK&US) and Talent & Development Support
HSBC Singapore
Vice President - HR Generalist (HRBP/HR Generalist) Jul 2010 to Jun 2012
• Manage HR relationships and provide HR Generalist support for over 600 staff covering entire spectrum of HR matters including Compensation & Rewards, Performance Management, Employee Engagement, Talent Management, Employee Relations (Disciplinary, Grievances and Terminations), Resourcing and HRIS management, Organizational Development and Global Mobility
• Act as a Change Agent and execute high-profile/regional HR Transformation projects, to increase effectiveness and productivity of important HR activities
• Identified as key contributor & change agent on all HR Transformation projects. The projects required large scale changes in mind-set & culture, with line managers taking complete ownership for staff HR matters. Managed projects seamlessly, with extensive training & support provided to Managers/staff.
• Resolved resource crunch situation within HR team & helped businesses close several positions that were open for 3-4 months. Recruited high quality people for 20 positions, including senior roles like Department Head, within short timeframe of 8 weeks. Received appreciation from all businesses.
• Achieved outstanding reviews from the Businesses for support provided on sensitive staff (ER) issues and compensation related advice.
Jul 2009 to Jul 2010 as Manager - HR (Lead HR Generalist - HRBP)
- Lead HR Generalist vertical for entire Professional Services (KPO) site of ~1100 employees
Jul 2007 to Jul 2009 as Manager - HR (Talent Acquisition, HRBP & Global Mobility)
• Implemented several HR Transformation Projects in tandem with the HR teams in the Global HQ
• Managed Employee Grievances and ER issues for all the businesses supported
• Directed and managed Resourcing & HR Operations for biggest KPO units in HSBC EDPI, Bangalore (Global Banking & Markets) and successfully managed hiring across all levels, including Redeployment, Internal Job Postings and Recruitment firms
Nov 2006 to Jul 2007 as Manager - HR (Talent Acquisition)
• Led a team of 9 members to manage HR Resourcing for the Contact Centre and Global Banking & Markets profiles
• Provided active leadership to the Background Verification Project for 3000+ in-house employees
• Managed volume recruitment for entry level requirements - Avg. recruitment of 300-450 hires/month
• Part of the retained HR Organization to manage a HR Transformation strategic change - i.e. to move from in-house recruitment to Hire and Train model (outsourcing recruitment and pre-process training to vendors).
• HR Generalist support at the Corporate Office
Master of Arts
Bachelor of Arts
