Assistant Center Manger
Mercury Institute of Mangement
Total years of experience :26 years, 5 Months
Customer Service and Front Desk Coordination - Administrative Functions: Scheduling lectures and appointments, ushering students, process payments, managing the lobby or greeting area while maintaining professional standards. - Correspondence: mail and e-mail, answering phones, ordering supplies, billing, center maintenance, security procedures and clerical duties - Acting as the Student Coordinator
Performed and supervised general office activities
•Ensured that conference rooms, meeting rooms and reception areas are ready for meetings
•Oversaw the preparation, analysis, negotiation, and review of purchasing contracts
•Provided centralized operations and procedures of service
•Planned and coordinated staff development activities
•Created and maintained effective internal controls for equipment inventory
•Maintained and safeguarded records
Identified account distribution and resolved void issues
•Promoted price point integrity and was involved with retail level -parity at Headquarter
•Contributed to proper product quantity enabling client to retail profitably
Ensured that the shop floor runs smoothly and supervised the store operations
•Handled the store budget, targets, sales and administration reports
•Managed deliveries & ordering the goods
Managed a team of customer service assistants
•Scheduled expenditures, analysed variances and initiating corrective actions
•Formulate pricing policies
•Ensured that merchandise is ready to be displayed
•Ensured that promotions are accurate and merchandised to the company’s standards