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Rakan Mal, مقدم خدمة

Rakan Mal

مقدم خدمة·مطوفي حجاج دول جنوب شرق آسيا

Saudi Arabia

High school or equivalent, Natural Sciences

Work experience

Total years of experience: 7 years, 3 months

مقدم خدمة

May 2023 - Present

مطوفي حجاج دول جنوب شرق آسيا

Mecca, Saudi Arabia

May 2023 - Present

استقبال الحجاج و تسكينهم
الإشراف على مساكن الحجاج بمكة المكرمة
تقديم الخدمات للحجاج
الإشراف على تغذية الحجاج
الإشراف و تنظيم الحجاج لتأدية مناسك الحج
الإشراف على مساكن الحجاج بمنى و عرفة
تنظيم و ترحيل الحجاج

Company industry:
1349
Job role:
Support Services

Event Coordinator

February 2023 - March 2023

شركة الحركة المتقدمة المحدودة

Jeddah, Saudi Arabia

February 2023 - March 2023

Company industry:
1363
Job role:
Logistics and Transportation

مسؤول عمليات

January 2023 - March 2023

luxurious roses trading company

Jeddah, Saudi Arabia

January 2023 - March 2023

الإشراف و التأكد من جودة و عدد الطلبات
توزيع الطلبات على سيارات التوصيل
الإشراف و التأكد من وصول الطلبات في أوقاتها
الإشراف على المخزن و طلب الناقص
التواصل مع مقدمي خدمة العملاء بخصوص طلبات العملاء

Company industry:
Internet & E-commerce
Job role:
Logistics and Transportation

deputy team leader

December 2021 - November 2022

M. H. Alshaya Company - Saudi Arabia

Jeddah, Saudi Arabia

December 2021 - November 2022

Assign tasks to team members
- Manage the flow of day-to-day operations
- Create and distribute reports to update the company on the team’s progress - Communicate clear instructions to team members
- Generate reliable and accurate till reports from every register
- Resolve cash tills when closing, ensuring the money matches the report and is stored safely - Tracking organization expenses, Creating and processing invoices, and Processing refunds. - Coordinating training and scheduling for sales staff

Company industry:
Entertainment
Job role:
Management

Senior sales assistant

November 2020 - December 2021

Tekzone

Jeddah, Saudi Arabia

November 2020 - December 2021

Establish and maintain healthy, long-term relationship with clients to generate repeat business and referrals.
- Discover customers’ needs and offer solutions to them through the company’s services or products.
- Research sales statistics and establish sales potential with new businesses in our target area. - Use promotional methods such as phone calls, emails, and social media to reach potential clients and build a long-lasting business relationship with them.
- Determine new ways to make our park appealing by observing the environment and current trends.
- Providing presentations to assist in the development and improvement of exhibition sales. - Train the new employees on our ERP systems and our company standards.

Company industry:
Entertainment
Job role:
Sales

موظف مبيعات

September 2018 - January 2019

Homeworks - Al Futtaim Group - KSA

Jeddah, Saudi Arabia

September 2018 - January 2019

Recommending products or merchandise to help customers.
- Informing customers about sales, promotions, and policies.
- Stocking merchandise and creating displays.
- Taking inventory and monitoring sales floor.

Company industry:
Retail & Wholesale
Job role:
Sales

بائع الكترونيات

January 2017 - May 2018

بندة للتجزئة

Jeddah, Saudi Arabia

January 2017 - May 2018

Provide outstanding customer service before and after a sale.
- Maintain high levels of customer satisfaction.
- Help customers determine their needs then provide proper recommendations to solve their problems.
- Develop strong relationships with customers and look for opportunities to further expand their products.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Al Hijaz High School

June 2012

June 2012

High school or equivalent, Natural Sciences

Saudi Arabia

GPA (percentage): 89.93%

GPA (percentage): 89.93%

Skills

Ranking
Expert
Ranking
Expert
ONLINE RESEARCH
Expert
ONLINE RESEARCH
Expert
Microsoft software: Word, Excel, Power Point, Outlook
Expert
Microsoft software: Word, Excel, Power Point, Outlook
Expert
COMMUNICATION SKILLS
Intermediate
COMMUNICATION SKILLS
Intermediate
Self confidence
Expert
Self confidence
Expert
Customer-orientation
Intermediate
Customer-orientation
Intermediate
Technical ability
Expert
Technical ability
Expert
Professional appearance
Expert
Professional appearance
Expert
Responsibility
Intermediate
Responsibility
Intermediate
Operation
Expert
Operation
Expert
Ranking
Expert
Ranking
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
إدارة الأعمال
Aug 2022
IELTS
أنماط الشخصية في بيئة العمل من خلال نظرية DISC
مفاتيح التميز و الإبداع الوظيفي
مهارات القيادة و إدارة المشاريع
إتمام مسار تدريبي (القيادة)
الهوية الرقمية .. تسويق أم أحتراق
أساسيات القيادة

Recommendations

Abdulbari Tajuddin

Mar 2019

Mar 2019

SalesmanColleague

Rakan is a hard worker with the ability to learn and explore many different aspects of the workplace and work-related tasks. Personally, I learned a lot from Rakan's previous work experiences.