Ralph Rahal

- Plan and execute all web, Search, database, email, social media and advertising campaigns
- Evaluate customer experience
- Measure and report performance, and assess (ROI and KPIs)
- Brainstorm new and creative growth strategies
- Evaluate emerging technologies and adoption where appropriate
- Collaborate with agencies and other vendor partners
- Experiments and conversion testing

Design, create, and maintain the company websites and social media presence. Social Media campaign analytics and update, Social Media marketing plan and implementation, Search engine optimization for all websites. Create, update and archive contact lists and mailing lists. Archive and manage company information, bills, invoices, and contracts. Manage company network, information flow, and emails.

Quality management, Product management
Supervised a team of 11 (operators, technicians)
Planning, Organizing, and Control of new products and/or services
Monitor inventory, track staff schedules and pay
Coordinate the work and activities of staff

Supervised a team of 8 waiters, cashier, chefs
Resolve Customer complaints
Maintain budget and employee records
Prepare payroll, and pay bills
Monitor inventory, track staff schedules and pay
Recruit, hire, and oversee training
Coordinate the work and activities of staff

Resolve customer complaints.
Monitoring and maintenance of computers and network.
Maintain budget, pay bills, monitor bookkeeping records.
use of computer software to monitor inventory, track work schedules, and perform other record keeping tasks.
Meet with sales representatives to order supplies.