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Rama Douna, Human Resources

Rama Douna

Human Resources

Speclight Associates

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme supérieur, Human Resources Management
Expérience
18 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :18 years, 9 Mois

Human Resources à Speclight Associates
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis octobre 2017
Assistant Branch Manager ( Branch Operations ) Authorized Signatory level- B à Byblos Bank S.A
  • Syrie
  • juillet 2014 à février 2017
Senior Personal Banker à Byblos Bank S.A
  • Syrie - Damas
  • juillet 2007 à juillet 2014
Human Resources Officer à Riamar Shipping Co. ltd
  • Syrie
  • janvier 2004 à juin 2006

Éducation

Diplôme supérieur, Human Resources Management
  • à Westford school of management
  • juin 2017

Postgraduate diploma in SHRM certified by EduQual, UK. Graduated by Merit grade

Diplôme, Business Administration
  • à University of Cambridge
  • mai 2011

Diploma at an advanced level in: - Business communication - Human resources management - Business organization - Marketing

Baccalauréat, English Literature - Translation
  • à College of Arts and Human sciences
  • juillet 2006

awarded a certificate of appreciation from interpretation departmet.

Specialties & Skills

Staff Training
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Banking Operations
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Human Resources Training
+Endorse 0
Customer Focus
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Retail Banking
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• Highly organized and pay attention to details.
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• Customer Service and good in building relations
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• Change management. • Strong analytical skills • Marketing and Sales • Coaching.
+Endorse 0
Globus system ( Banking data and service system)
+Endorse 0
• Strong Communication and Interpersonal skills
+Endorse 0
MS office ( Word, excel, powerpoint, outlook...)
+Endorse 0

Langues

Anglais
Expert
Arabe
Expert
Français
Débutant

Adhésions

The Syrian Arab Red Crescent
  • Volunteer
  • March 2013
Junior Chamber International ( JCI Syria )
  • member
  • March 2016

Formation et Diplômes

Human Resources Management (Formation)
Institut de formation:
International academy for administrative development and training(I.A.D.T)
Date de la formation:
August 2016
International Computer Driving Licences Certificate / ICDL (Certificat)
Date de la formation:
June 2007
Advanced level in Excel (Certificat)
Date de la formation:
April 2007
Human Resources Management (Certificat)
Date de la formation:
May 2011
Customer Services (Certificat)
Date de la formation:
April 2008
Marketing Management (Certificat)
Date de la formation:
May 2011
Business Communication (Certificat)
Date de la formation:
May 2011
Business Organization and Management (Certificat)
Date de la formation:
May 2011

Loisirs

  • Volunteering works