Data Entry
Shahba training center
Total years of experience :6 years, 1 Months
Preparing and arranging the companys data sources and reviewing them to ensure they are fully met. Recording and saving data either in paper files or on computer platforms correctly. Reviewing the entry process to ensure that there are no errors in the saved data. Saving and securing the entered data using various protection methods, which may require saving a full backup copy. Making modifications to the entered data periodically according to the ongoing development in the establishment. Providing easy ways to query this data at any time.
Plan the training courses plan of the center. Observation center trainer by attending some lessons. Do the assessment and evaluation for each trainer. Put the marketing plan of the center. Supervise of each employee and motivate team. Do job interview for each trainer and employee. Work in team professionally to achieve goals of center.
Handling customer inquiries, complaints, and issues. Providing advice and guidance to customers about available products and services. Providing technical support to customers in solving technical issues they may encounter. Meeting customer needs and working to improve customer satisfaction. Evaluating the customer experience and writing notes and sending reports to management periodically. Conducting customer surveys to understand their opinions and observations about the product or service they receive. Helping the company grow better by achieving customer satisfaction.
Responding quickly to customers, empathizing with them, understanding the problem they are facing, and providing the support and advice they need. Convincing potential customers to buy the product or try the service offered by the company. Managing time and allocating an appropriate duration for each customer according to their needs and requirements. Reading the customer and analyzing them and recognizing the mood state they are going through to maintain their positive interactions.