Ramakrishnan Rajendran

MCITP, ITIL certified Systems Engineer

Installed, upgraded and maintenance of server hardware components as per requirement.
• Technical Help Desk Support of 500+ end users.
• Router, Firewall and Switch installation, configuration and support.
• Provide tactical and strategic input on overall network planning and related projects.
• Assist with strategies for determining electronic document lifecycle and disposal.
• Configuration Knowledge of DHCP Server, Print Server, Mail Server, Oracle, Sql database server and Networking using Thin Clients.
• Also responsible for supervision of backup and disaster recovery operations.
• Perform logical, performance, and physical audits of existing networks.
• Deal with vendors, suppliers and retailers on parts, programs, service contracts and other equipment necessitated by business needs.
• Performed Network Hardware Installation and Configuration including Switches and Hubs.
• To maintain and develop the company website.
• Experience in configuration of ADS, DHCP, DNS, FTP, and VPN in production environment on Windows OS. Active Directory administration on Server 2008.
• File and folder permissions, Remote Desktop, NT Backup, Event Viewer, Devices Management and NTFS Permissions.
• Installed and configured Microsoft Exchange server 2003 including email routing and setup, security parameters, monitoring and maintenance.
• Perform hardware, network, software and printer support for business computers.
• Testing and Certification of new features and patches of software, hardware functionality.
• Diagnose and troubleshoot difficult problems at local and remote sites.
• Strong knowledge of programming languages.
• Performed operating system installation, configuration, and verification and testing.
• Ability to supervise backup and disaster recovery operations.
• Installation, configuration, upgrade and maintenance of Cisco devices.
• Maintain IT Asset Inventory Management Systems
• Coordinate with Vendors regarding IT Purchase

• Also responsible for supervision of backup and disaster recovery operations.
• Installed Telephone PBX Single Telephony Hub.
• Perform logical, performance, and physical audits of existing networks.
• Deal with vendors, suppliers and retailers on parts, programs, service contracts and other equipment necessitated by business needs.
• Performed Network Hardware Installation and Configuration including Switches and Hubs.
• Performed operating system installation, configuration, and verification and testing.
• Installed and configured Microsoft Exchange server 2003 including email routing and setup, security parameters, monitoring and maintenance.