Project Developer
Quest Search and Selection
Total years of experience :2 years, 0 Months
• Team Management
Working in and with teams to ensure the project progresses alongside teams in different countries. I had a team that worked on this project previously, that I had to progress from where the previous project manager had left off.
• Communication Skills
Understanding technical terms and using those terms to continue communication with teams in different countries and domestic team. Working with different teams I had to understand their terminology to explain to all involved in the project.
• Software Management and Development
Understanding and maintaining a backend platform to create and make a site functional for businesses and users. This was a crucial responsibility as the project's progression depended on the understanding of the platform.
• Project Co-ordination
As the project lead, I had to direct and plan out all phases and stages with estimated deadlines and update a progress tracker for the project I oversaw. I had worked with teams to ensure the right person is assigned to ensure the project is progressing without any or minimal delays.
I was responsible for going through a safety checklist daily, ensuring that the catering and ground team understood tasks and were prepared before the session had begun. I greeted multinational guests and gave safety briefings before the session started. I also had to ensure that the customer's requirements were exceeded during the session.
• Customer Relationship Management with Communication Skills
This was a key responsibility as I had given briefings to ensure all customers understood the safety requirements. This was a crucial skill required as it would ensure customers' safety and exceed their expectations.
• Site Supervision and Team Management
I was responsible for inspecting the site daily and ensuring that all teams and site follow all legal codes required by the MOI Dubai checklist and that all safety requirements are met.
• Time Management
Ensure crane, catering, and ground team are ready, and all customer requirements are met before each session would begin. This skill was necessary since each session could not be delayed• Customer Relationship Management with Communication Skills This was a key responsibility as I had given briefings to ensure all customers understood the safety requirements. This was a crucial skill required as it would ensure customers' safety and exceed their expectations. • Site Supervision and Team Management I was responsible for inspecting the site daily and ensuring that all teams and site follow all legal codes required by the MOI Dubai checklist and that all safety requirements are met. • Time Management Ensure crane, catering, and ground team are ready, and all customer requirements are met before each session would begin. This skill was necessary since each session could not be delayed
Skills: Time Management · Supervisory Skills · Management · Communication
•Business Development
Co-ordinating between sales and marketing team to figure out most effective methods which will drive sales and increase consumer traffic. Another responsibility was coordinating with suppliers of stock and maintaining the level of stock inventory. Along with this I had to give updates on monitoring finances and ensuring operations conducts within the budget.
•Supervising employees
Mainly this task required me to communicate with employees when it would be required for me to get an update on a order and communicate the progress to the manager. Communicate the feedback is back to the employee from the manager.
The outcome from this work experience had taught me the following.
•Build positive relationships with customers and colleagues by working collaboratively with other departments.
•Ability to communicate effectively with customers, employees, and other stakeholders.
•Maintained a positive company image by responding to complaints, addressing customer needs, and resolving customer complaints.
• Accurately entering data into Excel and system databases.
• Making the necessary corrections to the data to ensure accuracy.
• Organize and categorize data properly
• Secure and protect data.
•Administrative Tasks
Tasks such as producing reports, managing records, and responding to emails. Time to time I would have the authority delegated to respond to phone call inquiries. Communicating with other businesses to find the item required when it would come to bulk or single orders then creating quotations once the required items are ready to be processed.
•Manager Support
I had to support the manager in planning, directing, and coordinating the organization's projects as needed. Unlike administrative duties I was involved in the main meetings and had a say in the decisions that would be made and how the project would go step by step.
•Store Operations
Store operations required me to be monitoring performance to ensure quality standards are met along with meeting customer requirements. Co-ordinating and delegating tasks (including myself) when certain employees are off or unavailable during work hours or when overtime was required. I would be required at the opening and closing procedures occasionally.
To summarize other tasks I had been delegated were
•Contribute to the creation and implementation of business strategies.
•Contribute to the achievement of organizational goals by working with other departments or teams.
•Reports and presentations for the manager and other stakeholders should be prepared.
•Comply with all company policies, procedures, and regulations.
•Make sure inventory levels are being monitored and that suppliers are being contacted in a timely manner.
Skills I had learned from this
•Analytical skills: Ability to interpret data, prepare reports, and make informed decisions.
•Attention to detail: Ability to identify errors and inconsistencies in data or reports.
•Adaptability: Ability to work in a fast-paced environment and handle unexpected situations.
Upper Second Class With Honors - Group coordination - Presentation and public speaking skills - Communication Skills and tools - Optimistic and realistic thinking - Working and completing tasks with different nationalities enhancing communication skills - Writing and editing skills