Ramesh Kalpoo, Workshop Manager

Ramesh Kalpoo

Workshop Manager

KAR Specialist

Location
United Arab Emirates - Al Ain
Education
Diploma, Automotive Techician/ Service Advisor
Experience
9 years, 4 Months

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Work Experience

Total years of experience :9 years, 4 Months

Workshop Manager at KAR Specialist
  • South Africa
  • August 2007 to November 2016

Managed a team to undertake the day to day running of a fully-fledged workshop from booking in the vehicle, diagnosing faults, liasing with customers, quotations, sourcing of parts and materials, invoicing, testing and hand-over of vehicles to customers, with a complete feedback on work carried out. Being a "hands-on" team player meant physically getting involved with jobs to deliver the best customer satisfaction.

Education

Diploma, Automotive Techician/ Service Advisor
  • at Cato Manor Technical College
  • March 2004

I have held positions as a Qualified Automotive Trimmer, Qualified Motor Mechanic, Toyota Team 21 Technician, Service Advisor at McCarthy Toyota and Workshop Manager for the last 9 years at KAR Specialist. Equipped with vast knowledge and expertise obtained at McCarthy Toyota ( a Mega -Dealership in SA) for 17 years, I successfully managed a Team based and Customer- Orientated Service Centre.

Specialties & Skills

Team Player
Business Development
Customer Service
Service Advisor
Customer Driven
Automotive Repair
Quality Assurance and Control
Workshop Manager
Team Building/ Team Leader
Motor Mechanic/Technican
Customer Service Delivery

Languages

English
Expert
Afrikaans
Intermediate

Training and Certifications

Team 21 Pro-Technician (Electrical) (Training)
Training Institute:
Toyota South Africa Motors
Date Attended:
July 2006
Duration:
720 hours

Hobbies

  • I play soccer, cricket and hiking. Love water sports and outdoor life
    Played indoor soccer for McCarthy Toyota - runners up 2 consecutive years