Administration Manager
Kelany Tex
مجموع سنوات الخبرة :13 years, 7 أشهر
Prepare a report on the attendance of employees include (latency, absenteeism, deduction).
Records and researches all financial information for analysis
Recruiting, interviewing, and hiring new employees.
Manage business activities related to customers and suppliers.
Monitor the performance of employees and their ability to perform assigned tasks
Prepares financial statements and analysis for branch.
• Handling and resolving all customer requests, inquiries, questions, and complaints for ADSL.
• Troubleshoot and track technical issues to Provide Customer Service resulting in high customer satisfaction.
• Escalate general / repeated complains and offer potential solutions.
• Apply standard and advanced CPE configuration
- Appointment making.
- Taking customer calls.
- Maintain databases and computer systems.
- Data entry, working with spreadsheets, logging stock in / stock out
• Solve different Hardware and Software problems.
• Deal with Computers and Laptops efficiently
• Installing and configuring computer systems and applications.
• Prepare a weekly report incoming and outgoing goods
• Prepare a monthly report the presence and absence of the warehouse workers
• Design banners and business cards and paper publications.
• Interview clients and offer different services that could be provided to them through the office
جامعة الزقازيق كلية الحاسبات والمعلومات قسم علوم الحاسب التقدير العام جيد 70%
