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Rami Al-Mazrawi, Senior Developer Dynamics ERP

Rami Al-Mazrawi

Senior Developer Dynamics ERP·Insight Business Solution

Jordan

Bachelor's degree, Computing Information Systems

Work experience

Total years of experience: 13 years, 2 months

Senior Developer Dynamics ERP

January 2022 - Present

Insight Business Solution

Amman, Jordan

January 2022 - Present

my
main duties:
• ERP functional consultant professional services for Microsoft ERP systems
such as (Microsoft Dynamic GP 2018, Microsoft Business Central 365,
Microsoft Dynamic 365 and Microsoft Dynamics 365 for Finance and
Operations)
• SQL server: (Backup, Database, Restore Database, Tracking and edit
Transactions ERP system).
Company industry:
IT Services

Senior Technical Consultant & ( AL) Developer specializing in Dynamics 365 Business Central BC

January 2021 - Present

INSIGHT Business Solutions

Amman, Jordan

I found this job using Bayt.com

January 2021 - Present

Senior Developer - Dynamics ERP | Technical Services Department | Insight Business Solutions (2022 - Present)
I work in the IT Support Services team at Insight Business Solutions, a certified Microsoft Partner specializing in selling ERP systems and helping companies implement them step-by-step. The company supports clients by tailoring Microsoft ERP solutions to align with their business processes and objectives, ensuring the system fully serves their operational needs.
In my role, I provide both technical and functional expertise for Microsoft ERP systems, with responsibilities including:
• Acting as an ERP Functional Consultant for Microsoft ERP platforms, including Microsoft Dynamics GP 2018, Microsoft Dynamics 365 Business Central, Microsoft Dynamics 365, and Microsoft Dynamics 365 Finance & Operations (F&O).
• Analyzing client business requirements, configuring ERP modules, customizing functionality, and ensuring seamless integration with other business systems.
• Managing SQL Server databases: performing backups, restoring databases, monitoring performance, and troubleshooting ERP-related database issues.
• Tracking and modifying ERP system transactions to ensure data integrity, accuracy, and compliance with business processes.
• Providing end-user training, technical support, and ongoing system enhancements to maximize the value and performance of ERP solutions.
Company industry:
Software Development
Job role:
Information Technology

Maintenance Technician Software & Hardware BlackBerry and Alcatel Mobile

July 2010 - August 2013

Telco Village Company

Amman, Jordan

July 2010 - August 2013

I Work Maintenance Technician Software & Hardware (BlackBerry and Alcatel Mobile - SmartPhon) In The Maintenance Department In Telco Village Company
Company industry:
Telecommunications
Job role:
Maintenance, Repair, and Technician

Maintenance Software & Hardware Supervisor.

January 2011 - January 2013

Samsung Smartphone - BCI Group

Amman, Jordan

January 2011 - January 2013

• Monitoring ERP support for modules and manage functions such as
Accounting, AP, AR, fixed assets, HR and time and attendance.
• Good Knowledge in human resources functions such as payroll and
benefits, enter transactions, update, modify, delete, retrieve/inquire and
report on data. (I created fully human resources system - Desktop)
• Resolving system problems, requests, such as researching issues,
analyzing data, analysis information, providing directions, guidance and
instructions.
• Testing of new/updates computer program enhancements, analyzing the
systems actions and determining critical system performance to ensure
applications meet business requirements and user needs.
• Good knowledge of database systems and information technology
infrastructures.
• Daily backup & maintenance plans for database.
• Review Help Tickets, complaints and recommendations from end users.
• Creating and cancelling the users for employees on the systems and giving
access and authority.
• Support mobile maintenance section (for complex hardware and software
cases only).
• I can create any system to solve any problems or automate any manual
tasks.
• Integrations.
• Others.
Also I created 2 integrated systems to serve the employees and customers as the
following details:
• E-Survey System 1.0: The system is performed by
the customer to the quality of the service.
• Assign Tool 1.0: It is a maintenance. created integrated systems for maintenance.
Company industry:
Technical Maintenance & Repair

Software & Hardware Technician Engineer.

January 2008 - January 2011

Nokia Mobile

Amman, Jordan

January 2008 - January 2011

Company industry:
Telecommunications

Maintenance Technician Software & Hardware Nokia Mobile

April 2008 - June 2010

I2-Jordan Company

Amman, Jordan

April 2008 - June 2010

I Work Maintenance Technician Software & Hardware (Nokia Mobile) In The Maintenance Department In I2-Jordan Company For 3 Years.
Company industry:
Telecommunications
Job role:
Maintenance, Repair, and Technician

مبرمج حاسوب

August 2007 - April 2008

شركه بترا الهندسية للمكيفات

Amman, Jordan

August 2007 - April 2008

مبرمج حاسوب . انشاء وتطوير انظمه لاستغناء تماما عن العمل اليدوي وتوفير الوقت والجهد وتحري الدقة بالعمل
Company industry:
Heavy Industry & Metallurgy
Job role:
Information Technology

program developer

January 2006 - January 2008

Petra Company

Amman, Jordan

January 2006 - January 2008

Computer Software (Microsoft Visual
Basic 6.0 Microsoft Office Excel SQL SERVER)
Company industry:
Software Development

Education

Al-Balqa'Applied University

April 2019

April 2019

Bachelor's degree, Computing Information Systems

Jordan

GPA (point): 2.5 out of 4

GPA (point): 2.5 out of 4

بكالوريوس نظم معلومات حاسوبيه / علم حاسوب

Al Balqa'a Applied University

June 2006

June 2006

Bachelor's degree, Computing Information Systems (CIS)

Jordan

Skills

Log Analysis
Expert
Log Analysis
Expert
Analytics
Expert
Analytics
Expert
Management
Expert
Management
Expert
ورشة عمل
Expert
ورشة عمل
Expert
Systems Programming
Expert
Systems Programming
Expert
MICROSOFT DYNAMICS ERP
Intermediate
MICROSOFT DYNAMICS ERP
Intermediate
MICROSOFT DYNAMICS 365
Intermediate
MICROSOFT DYNAMICS 365
Intermediate
MICROSOFT DYNAMICS
Intermediate
MICROSOFT DYNAMICS
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RELATIONAL DATABASES
Intermediate
RELATIONAL DATABASES
Intermediate
CONFIGURATION MANAGEMENT
Intermediate
CONFIGURATION MANAGEMENT
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
REPAIRING MANUAL MECHANICAL
Intermediate
REPAIRING MANUAL MECHANICAL
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
MICROSOFT VISUAL BASIC 6.0
Expert
MICROSOFT VISUAL BASIC 6.0
Expert
PROGRAMMING
Expert
PROGRAMMING
Expert
MICROSOFT EXCEL
Expert
MICROSOFT EXCEL
Expert
PUBLIC SPEAKING
Intermediate
PUBLIC SPEAKING
Intermediate
ARABIC
Expert
ARABIC
Expert
SOFTWARE DEVELOPMENT
Expert
SOFTWARE DEVELOPMENT
Expert
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
MICROSOFT ACCESS
Expert
MICROSOFT ACCESS
Expert
ENGLISH
Intermediate
ENGLISH
Intermediate
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert

Languages

Arabic

Expert

English

Intermediate

Training and Certifications

Certifications
Basic Level Technical certificate
Soft Skills – Customer service
شهادة لرخصة العمل في وكالة سامسونج 2015 & 2016 & 2017 & 2018
May 2020
شهادة لرخصة العمل في وكالة سامسونج 2014
Jan 2019
شهادة لرخصة العمل في وكالة سامسونج 2014
Jan 2017 - Sep 2018
شهادة لرخصة العمل في وكالة سامسونج 2014
Jan 2015 - Sep 2016
شهادة لرخصة العمل في وكالة سامسونج 2014
Jan 2014 - Aug 2015
Training
تعزيز مهارات التعامل مع زبائن وجه لوجه
مقدمة من اكادمية طلال أبو غزالة لتطوير
Mar 2018

Hobbies and interests

Develop using Power Apps and Power Automate for Dynamics 365 Business Central

Develop using Power Apps and Power Automate for Dynamics 365 Business Central Develop using Power Apps and Power Automate for Dynamics 365 Business Central MicrosoftMicrosoft Issued Oct 2022Issued Oct 2022 Credential ID Ram Mazrawi(rmazrawi)

جائزتين في مجال تطوير تحليل المشاكل من شركهBCI

حصلت ع جائزتين الشركه لتطوير وحل مشاكل بأنشاء برامج فعاله

تصنيف افضل موظف

حصلت ع المركز الاول بتصنيف افضل موظف لعام ٢.١٦ وعام ٢٠١٧ ع توالي

السباحه

1-أكثر من 5 شهادات مرخصة للعمل بكل وكالات سامسونج الرسمية حول العالم 2-ولدي شهادة للموظف المثالي للشركة في سنة 2015 3-ولدي شهادة للموظف المثالي للشركة في سنة 2019