Head Of Sales
Ebdaa Digital Technology
مجموع سنوات الخبرة :18 years, 11 أشهر
Vaxstream is a leading IT and telecommunication company specialized on providing PBX system, Cloud based phone system, and IT consultations & administrations services.
• Restructured, hired, and led a solid sales team of 11 members.
• Increasing sales by %160 and achieved over all growth for the whole company
• Differentiated our company from competitor’s by positioning our self correctly
• Provided training and coaching for the sales members.
• Developed, planned, and implemented the action sales plan
• Penetrated existing and new market to increase the province overall sales
• Increase customers’ satisfaction.
• Make sure indirect sales partners are committed to SLA
• Established a professional long relationship with the main decision makers and stakeholders
• Selling PBX system (Privet branch exchange)
• Selling Cloud based phone system
• IT consultations, maintenance, and networking
• Coordinate with all parties internally to satisfy clients’ needs and expectations
Bell Canada is number one telecommunications company in Canada
• Selling Bell telecommunication products and solutions for small business
• Penetration the existing and new market to develop my dedicated territory
• Achieved the set target
• Participated in networking events and gatherings to build connections
• Coordinate with all parties internally to compete clients’ orders remotely.
• Managed and provided guidance and couching to team of 10 Sales Professionals.
• Started a new Indirect Sales Channels through sign agreement and partnering with ZAIN
• Provided existing and new customers with the needed solutions and created awareness on how they can Manage their fleet and increase efficiency by: - Reducing fuel consumption by over %45, 2- Control maintenance cost, 3- Rout optimization
• Penetrated new market by promoting connected car solutions and developed new business opportunities and two huge deals were signed
• Leveraged and coordinated with all parties internally to satisfy clients’ needs and expectations and to increase the sales.
Sales Manager in B2B
2016 - 2017
Implemented the action sales plan. Managed and provided guidance and couching to the sales team.
• Led team of 8 Enterprise Accounts Managers to exceed the target by 30% in 2016.
• Generated 12, 000 new wireless subscribers
• Increased customer experience satisfaction by reduced number of customer complaints in 2016.
• Developed a new segmentation structure that has been implemented in 2017.
Senior Enterprise Account Manager in B2B
2004 - 2016
After great achievements and outstanding performance, come to be an enterprise account manager for high value and strategic accounts. Built strong business relationship with key decision makers in each account, built awareness and developed new business opportunities to achieve targets and selling wireless products and IoT solutions.
• Achieved the highest sales number in IoT in 2015 (fleet management and M2M)
• Increased the yearly revenue of the accounts’ portfolio by 25% above the set target in 2013 - 2015.
• Maintained and retained strategic accounts without losing any account to competitors. Such as: General Electric, Oracle, Sheraton Hotel, OTIS, Axis Solutions, and N&S Network.
• Worked closely with the IT support and operations teams to create a tracking tool that monitored and solved customer’s issues and problems.
• Developed new business opportunities to achieve sales targets by penetrating new market segment
• Increased customer satisfaction and loyalty by being their trusted consultant and the first point of contact for each matter.
• Played a main role in the awareness campaign and the first launch for Blackberry within the region in 2006 which lead to high number of corporations to buy and adapt BB services.