Rami Bou Abdallah

• Manage a store of four levels 520 m2 each with 35 employees;
• Solve critical store operational problems including customers’ complaints and ensure operational effectiveness and increased customers satisfaction;
• Completes store operational requirements by scheduling and assigning employees; following up on work results;
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results;
• Manage annual allocated budget by monitoring expenditure up to set limits, optimizing and reducing costs where possible and reporting variances versus budget;
• Ensure the stock is effectively measured and controlled, manage order placement activities to maximize sales and meet stock performance objectives;
• Prepare management information reports on store performance in order to allow informed decision making;
• Ensure the effective communication of sales plans and targets to the Shop/Department team, managing performance, developing and motivating employees to ensure the highest levels of performance and the achievement, or exceeding, of sales targets;
• Manage Shop events and marketing activities by ensuring proper coordination with suppliers, media, and other concerned parties;
• Protects employees and customers by providing a safe and clean store environment;
• Maintains the stability and reputation of the store by complying with legal requirements;
• Oversee the shop merchandising; verify the cleanliness, display and maintenance of the shop window.

• Manage new and existing projects and responsible for business development;
• Develop and maintain new and existing supplier and client relationships;
• Arrange and attend meetings with clients and suppliers;
• Select products and prepare quotations for clients;
• Lead market search for new suppliers and product selection in compliance with Debbas’ strategy and objectives;
• Develop relations with local consultants and designers to promote Debbas’ products and expand business;
• Oversee receivables collection from clients;
• Communicate project plan and sales/budget reports to senior management.

• Solve critical store operational problems including customers’ complaints and ensure operational effectiveness and increased customers satisfaction;
• Manage annual allocated budget by monitoring expenditure up to set limits, optimizing and reducing costs where possible and reporting variances versus budget;
• Ensure the stock is effectively measured and controlled and manage order placement activities to maximize sales and meet stock performance objectives;
• Prepare management information reports on store performance in order to allow informed decision making;
• Ensure the effective communication of sales plans and targets to the Shop/Department team, managing performance, developing and motivating employees to ensure the highest levels of performance and the achievement, or exceeding, of sales targets;
• Manage Shop events and marketing activities by ensuring proper coordination with suppliers, media, and other concerned parties;
• Oversee the shop merchandising; verify the cleanliness, display and maintenance of the shop window and place orders/ transfers.

• Manage team of 15 to 25 staff;
• Schedule staff roaster and monitor attendance;
• Recruit, hire, and oversee training for staff;
• Reduce cost and control expenses;
• Review of existing suppliers and search for new competitive ones;
• Manage total cash and charge receipts at the end of each day;
• Achieve 30% income increase in one year and surpass set revenue objectives for four consecutive quarters.

• Oversee customer service training for crew team;
• Attend preflight briefings;
• Direct and assist passengers in emergency procedures;
• Ensure all company procedures and Federal Aviation Regulations are adhered to;
• Verify all emergency equipment is working in order;
• Prepare passengers and aircraft for take off and landing, following set rules and regulations and procedures;
• Respond to and report in-flight emergencies and malfunctions.

• Define project deliverable and monitor status of tasks;
• Draft action plans and lead meetings with department executives to review project status and propose changes;
• Collaborate with cross-functional teams to draft project schedules and plans;
• Monitor team progress to meet set deadlines and project delivery;
• Serve as the single point of contact for the project scheduling and changes.