Rami Haddad

IT Security Professional - Advance at Injazat Data Systems

• United Arab Emirates - Abu Dhabi
• My current job since January 2015

Technical Team Leader for Security & VPN team at Cisco TAC hosted by ESTARTA solutions

• Jordan - Amman
• October 2014 to January 2015

Senior Customer Support Engineer at Security and VPN

• Jordan - Amman
• February 2010 to October 2014

Senior Customer Support Engineer in Cisco TAC in Security and VPN team hosted by ESTARTA soluations: Period: 1/Feb/2010 till present.

-CCIE Security #35629
-Specialist level in configuration, deployment & troubleshooting of CISCO Firewalls ASA, PIX, and FWSM.
-Specialist level in Cisco VPN, IPSec/SSL clientless/client VPN, and very good DMVPN and GRE/IPSEC tunnelling.
-Very Good level with router security, IOS firewall (Zone Based Firewall/CBAC), IPS appliance.
-Troubleshoot and resolve medium to complex customer network problems across broad range of technologies.
-Building simulated networks in test labs and resolving compatibility issues.
-Good Knowledge of product and configuration: Routers/switches, VPN3k Concentrator, MARS, and cisco load balancing devices CSS /ACE .
-Team player & have a very good Communication Skills.

Computer Engineer at Training at General Computer & Electronics Company. (GCE)

• Jordan - Amman
• July 2008 to September 2008

- Training at General Computer & Electronics Company. (GCE)
Period: 1/July/2008 till 9/Sep/2008