Regional Supply Chain Manager
Danish Refugee Council
Total years of experience :17 years, 8 Months
- Responsible for working closely with the suppliers and managing the company’s procurement activities.
- Providing leadership for the purchasing department and motivating staff to achieve maximum performance and efficiency.
- Responsible for Order Placement Timing, Supply / Demand Alignment, Material Replenishment and Supplier Performance.
- Continuously monitoring, evaluating and improving supplier performance.
- Projecting stock levels.
- Monitoring delivery times to ensure they are on time.
- Managing the procurement supplier relationships for the company.
- Regularly contacting suppliers to renegotiate prices.
- Developing sourcing strategies, and helping to source alternative items.
- Worked with demand and forecast, incorporating current and accurate information to allow the company to correctly predict customer demand and provide supply chain with appropriate information to allow planning on how to meet demand.
- Analyzed data to determine opportunities to update inventories, improve customer service levels, and reduce total costs.
- Prepared various reports such as end-product demand forecasts, master production schedule, delivery plans for the manufacturing organization, etc…
- Monitored supply & demand misalignment using advanced planning system.
- Developed and maintaining a solid relationship with all contacts and suppliers.
- Identified opportunities for business growth, prepared analytical and different reports related to procurement, business needs and KPI’s results, to submit them to the higher management.
- Developed a proper communication between the procurement & logistics department, and the sales & marketing department in order to elaborate proper results that satisfy the needs of the suppliers and the clients, and to accomplish the goals required.
- Lead slow moving products reduction project, and came up with marketing team on action plan.
- Pro-actively Contacted customers to identify their needs and offer them solutions before closing the deals. Follow up for feedback comes up later on.
- Coordinated with the logistic & procurement team to ensure material requirements are sufficiently met to match customer needs.
- Attended straining course and completed different reports on various topics related to customer service.
- Assisted in daily meetings for debriefing and guidance with the sales force to coordinate the right actions for better customer satisfaction.
- Assisted the Front Office Manager in ensuring the smooth and efficient overall day-to-day operations of the Front Desk.
- Provided excellent customer service according to Ritz-Carlton management standards, and assisted in difficult situations to ensure customer satisfaction.
- Ensured department adherence to company policies, procedures and standards to ensure that guest expectations are exceeded.
- Prepared reports; handled special projects and assignments as required.