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umesh kizhakkepurayil, Café Supervisor

umesh kizhakkepurayil

Café Supervisor

India

High school or equivalent, Hotel Management

Work experience

Total years of experience: 7 years, 9 months

Café Supervisor

January 2018 - January 2020

January 2018 - January 2020

La Princess Café (Qatar)
Screening, interviewing, hiring, and training café staff.
Managing staff's work schedules.
Conducting regular inspections of the cafe to determine whether proper standards of hygiene and sanitation are
maintained.
Overseeing hot and cold beverages preparation, presentation, and storage to ensure compliance with food health and
safety regulations

Job role:
Customer Service and Call Center

Head Barista

December 2016 - January 2018

December 2016 - January 2018

Job role:
Hospitality and Tourism

Head

November 2012 - September 2016

Cavalli Caffe

Bahrain

November 2012 - September 2016

Primary Responsibilities:
- Do inventory on all products and cutlery items.
- Solve problems with suppliers.
- Train and teach new staff
- Control quality and quantity of beverages and cocktails.
- Report keeping.
- Introduction new rules, beverages, cocktails.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

June 2007 - January 2008

Ramada Raj Park Hotel

India

June 2007 - January 2008

Primary Responsibilities:
- Greets guests and presents them with the menu.
- Inform guests about the special items for the day and menu changes if any.
- Suggest food and beverages to the guest and also try to upsell.
- Obtaining revenues, issuing receipts, accepting payments, returning the change.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Filling in for absent staff as needed.
- Punch the order on the POS machine and make sure to enter the special requirements made by
the guest while ordering the food.
- Serve food and beverage to the guest as per the course of order.

Company industry:
Catering, Food Service, & Restaurant

Education

Board of Technical Examination

January 2006

January 2006

High school or equivalent, Hotel Management

India

Industrial Training (Woodlands Hotel, Goa

Board of Technical Examination

January 2005

January 2005

Bachelor's degree, Hotel Management

India

January 2003

January 2003

High school or equivalent,

Skills

Restaurants Management
Expert
Restaurants Management
Expert
Service Operations
Expert
Service Operations
Expert
CASHIER
Expert
CASHIER
Expert
CREDIT
Expert
CREDIT
Expert
HIRING
Expert
HIRING
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
QUALITY
Expert
QUALITY
Expert
SAFETY
Expert
SAFETY
Expert
BASIC
Beginner
BASIC
Beginner
FILE MANAGEMENT
Beginner
FILE MANAGEMENT
Beginner
LANGUAGES
Beginner
LANGUAGES
Beginner
Service Operations
Expert
Service Operations
Expert
Restaurants Management
Expert
Restaurants Management
Expert

Languages

Arabic

Expert

English

Expert

Hindi

Expert