Sales & Marketing Manager
MQ PLANET
Total years of experience :17 years, 8 Months
• Handling leads, from the initial stage to the closing the deal stage.
• Delegate’s authority and responsibility with accountability and follow-up.
• Traveling abroad to finalize and execute the deals.
• Arranging meetings with potential customers to prospect for new business.
• Acting as a contact between a company and its existing and potential markets in terms of available and suggested services, solutions and customized development
• Analyze the client’s needs and provide him with an offer.
• Ensure the customer satisfaction.
• After sales following up.
• Tracking software releases, change requests, and defects fixing with the clients.
• Manage the day-to-day planning, operation and problem-solving to meet service level agreements.
• Work closely with clients and end users to map business processes.
• Coordinating the website enhancements and development with the clients.
• Informing the clients about the latest versions.
• Keeping clients updated with the latest services and products
• Exploring new potential areas.
• Approaching new clients.
• Taking clients material orders.
• Following up with clients and ensuring the products delivery on time.
• Marketing new products and gathering market feedback.
• Receive, direct and relay telephone messages and fax messages
• Direct the general public to the appropriate staff member
• Maintain the general filing system and file all correspondence
• Assist in the planning and preparation of meetings, conferences and conference telephone calls.
• Make preparations for Band Council and committee meetings
• Respond to public inquiries.
• Maintain an adequate inventory of office supplies.
• Type confidential documents.
• Provide support to the deputy managing director.