Rami Serag, CID Agent

Rami Serag

CID Agent

Lotus Hospitality Group

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Education / English Studies
Expérience
7 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :7 years, 2 Mois

CID Agent à Lotus Hospitality Group
  • Émirats Arabes Unis
  • décembre 2009 à janvier 2017

1/ Printed all arrivals, dipartures and room moves reports from PMS Opera System.

2/ Send in-house Guest Reports to Dubai Police portal with Guests Passport scan copies via VICAS system on daily basis.

3/ Completed daily Guest Courtesy Calls.

Executive Butler à Jumeirah Group
  • Émirats Arabes Unis
  • novembre 2016 à janvier 2017

taking care of the Hotel Guests in a personalised way from the check-in time till checking out and leave a unique and memorable staying experience with Jumeirah Group

Flight Attendant à Qatar Airways
  • Qatar
  • septembre 2011 à janvier 2017

1/ Welcomed passengers onboard and directed them to thier Seats.

2/Ensured Passengers safety from Boarding till Disembarkation.

3/ Offered food & beverages services to passengers.

4 Demonstrated all Safety Equipments and give immediate first Aid if necessary.

Front Desk -Agent à Flora Hospitality Group
  • Émirats Arabes Unis
  • février 2014 à janvier 2017

1/Full responsible of check-in & check-out process

2/ Greeted guests with smile and responded to their inquiries and requests.

3/ Translated Online Guest Comments to Arabic Language.

4/ Sent Room Reports Status to Dubai Police portal and updated and accordingly.

Éducation

Baccalauréat, Education / English Studies
  • à Faculty of Education
  • août 2007

studied Methods of teaching English Language to Students using Modern Techniques & IT

Specialties & Skills

Arabic Speaker

Langues

Anglais
Expert
Arabe
Langue Maternelle