CID Agent
Lotus Hospitality Group
Total years of experience :7 years, 2 Months
1/ Printed all arrivals, dipartures and room moves reports from PMS Opera System.
2/ Send in-house Guest Reports to Dubai Police portal with Guests Passport scan copies via VICAS system on daily basis.
3/ Completed daily Guest Courtesy Calls.
taking care of the Hotel Guests in a personalised way from the check-in time till checking out and leave a unique and memorable staying experience with Jumeirah Group
1/ Welcomed passengers onboard and directed them to thier Seats.
2/Ensured Passengers safety from Boarding till Disembarkation.
3/ Offered food & beverages services to passengers.
4 Demonstrated all Safety Equipments and give immediate first Aid if necessary.
1/Full responsible of check-in & check-out process
2/ Greeted guests with smile and responded to their inquiries and requests.
3/ Translated Online Guest Comments to Arabic Language.
4/ Sent Room Reports Status to Dubai Police portal and updated and accordingly.
studied Methods of teaching English Language to Students using Modern Techniques & IT