Rami Shams

• Assisted withthe planning, strategies, and process implementation.
• Insured all outbound delivery taskswere achieved forthesupply offood to 70locationsforthe U.S. armedforces, with an average of50trucks perday.
• Strategicallyplanned, developed, and implemented processesto pick7 daysa week.
• Developed effective inbound proceduresto processtrucks perday.
• Defined, trained, set, and delivered Lean efficiencies, benchmarkingand KPI standards.
• Control-actcompliance- enhanced performance, delivery, expedited thesubmission ofperiodic reports.

- Manage the CONUS & OCONUS stock inventory levels for the U.S. Prime Vendor contract based in Afghanistan with a contract value of $1.4 billion.
-Responsible for all inventory activities within the 32, 000-palletspace multi-temperaturewarehouse.
-Analytically review stock holding and strategies, liaising directly with supply chain teams to ensure stock levels are maintained throughout the complex multi-country supply chain network in accordance with SLA's and governance.
-Identify and implement process improvements, nurture staff to maximize individual potential and development.
-Assist program management with cost saving strategies to improve productivity and process control.

- Complete oversight of operations and logistical planning for the multi-site U.S. Prime Vendor's contract for Iraq, Jordan, and Kuwait with a contract value of $2.1 billion.
-2 direct reports, overseeing 10 staff operational planning for 7 FMCG distribution centres based in Kuwait, and Iraq.
-Responsible for the effective strategy and operational planning activitiesto ensure operations met company set performance KPI's.
-Responsible for planning the logistical transport requirements for multi-country complex customer delivery locations.
-Ensured all operational volume planned activities were in line with daily staffing and organizational capabilities.
-Organized all export, checkpoint, and transport movement requirementsto guarantee consistent movement of ground and air transport.
-Contributed to operational business strategy with operational, contingency, and succession planning in line with company vision and objectives.
-Evaluated 3rdparty services including contracted 4PL, and security services. Key Achievements
•Executed proficient operational and distribution strategies, ensuring consistent service to 54 dining facilities in arduous conditions.
•Defined, trained, set, and delivered multiple process changes using lean efficiencies and continuous improvement techniques, including benchmarking and KPI/performance targets in line with customer-first, Health & Safety, and operational excellence business goals.
•Improved inbound receiving times by 11% and outbound truck loading by 17%. Increased pick rate by 6%, and warehouse productivity by 15%.
•Revolutionized the logistics and transport process, reducing planning and document processtimes by 25% and improved truck dispatch on time performance by 40%. Professional Experience and Achievements (Contd.)

- Oversight of supply chain operations required for the U.S. Prime Vendor's contract for Iraq, Jordan, and Kuwait with a contract value of $2.1 billion.
-2 direct reports, overseeing 15 staff facilitating the stock control of 5 warehouse based in Kuwait, and Iraq.
-Responsible for the effective CONUS & OCUNUS stock inventory levels in accordance with contract SLA governance.
-Reviewed strategies, process and multi modal delivery requirements to meet and maintain stock level demand.
-Submitted key expiry reports to ensure efficient date extension protocol and procedures were followed and executed.
-Worked directly with suppliers both CONUS & OCONUS to ensure product related concerns and issues were addressed and resolved.
-Ensured all requirements were met with all CONUS, OCONUS, and internal parties for date extension and claims processing.
-Contributed to supply chain business strategy with operational, contingency, and succession planning in line with company vision and objectives.
-Evaluated 3rd party services including contracted 4PL, and suppliers. Key Achievements
•Reviewed existing processes, implemented efficient cost effective processes to maximize output, utilization and financial spend.
•Changed the CONUS stock purchasing process by combining PO's, to maximize bulk loading options saving significantly on budget spend.
•Implemented new processes to ensure expedited invoice payments to receive 2% early payment discount.
•Achieved 99.7% fill rate, 2.7% above the contracted SLA.
•Developed and implemented processes to reduce demurrage charges at the port, while at the same time providing consistent supply to the warehouse.

- 4-month Humanitarian Aid project that provided relief to 1.7m displaced people with a contract value $70m.
-Operational oversight of all on site operations, including inbound delivery flow from the port to the facility.
-Defined, trained, implemented, and controlled processes using lean efficiencies, including benchmarking and KPI standards.
-Responsible for the training and adherence of Health & Safety guidelines in line with company objectives and goals.
-Developed, implemented, and managed 24/7 operational strategies to process 650 inbound containers, receive and store 22, 000 pallets, pick 1.9million cases of stock and dispatch on time all required loads to the customer.
-Key Achievements
•Developed a robust training schedule for 100 unskilled workers (10 nationalities) to become reliable and consistent non-food warehousemen.
•Surpassed key deliverables for inbound by 104% - outbound by 40% - Picking accuracy at 99.999%
•Achieved the exact target number of 999 trucks to maximise profit for the business as per the project plan.

- Joint operational oversight of the U.S. Prime Vendor contract for Afghanistan with a contract value of $1.4 billion.
-On a rotational shift pattern managed a team of 11 managers in 3 departments overseeing 200 staff performing operations in the largest warehouse in Central Asia (332, 000ft2).
-Assisted with the planning, strategies, and process implementation for contract start-up of operations.
-Insured all outbound delivery tasks were achieved for the supply of food to 30 locations for the U.S. armed forces, with an average of 50 trucks per day.
-Strategically planned, developed, and implemented processes to pick on average 45, 000 cases 7 days a week.
-Developed effective inbound procedures to process an average of 50 containers per day.
-Defined, trained, set, and delivered Lean efficiencies, benchmarking and KPI standards.
-Contract compliance - enhanced performance, delivery, expediated the submission of periodic reports (internal and contractual).
-Key Achievements
•Pivotal in managing start-up operations and setting standards for maintaining operational excellence.
•Implemented lean efficiencies using six sigma techniques and improved performance and process flow.
•On-time deliveries at 93% (7% delay rate due to hostile environments' secured movements).

- Operational oversight of the U.S. Prime Vendor contract for Kuwait with a contract value of $2.1 billion.
-9 direct reports, overseeing 180 staff in 3 departments performing operations in 3 Warehouses in Kuwait).
-Assisted with the planning, strategies, and process implementation for contract start-up of operations.
-Insured all outbound delivery tasks were achieved for the supply of food to 70 locations for the U.S. armed forces, with an average of 50 trucks per day.
-Strategically planned, developed, and implemented processes to pick on average 45, 000 cases 7 days a week.
-Developed effective inbound procedures to process an average of 35 containers per day.
-Defined, trained, set, and delivered Lean efficiencies, benchmarking and KPI standards.
-Contract compliance - enhanced performance, delivery, expediated the submission of periodic reports (internal and contractual).
-Key Achievements
•Pivotal in managing start-up operations and setting standards for maintaining operational excellence.
•Implemented lean efficiencies to ensure consistent advanced picking and truck loading to ensure customer delivery schedules were met.
•Implemented 100% receiving and inventory checks to minimize discrepancies and improve productivity.
•Pivotal in the transition of stock movement afterthe closure of the prime warehouse facility into the new premises. Early Career