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Ramli Rizvi, Storekeeper

Ramli Rizvi

Storekeeper·SARA Group

United Arab Emirates

High school or equivalent, Networking and Hardware

Work experience

Total years of experience: 11 years, 7 months

Storekeeper

February 2023 - Present

SARA Group

Dubai, United Arab Emirates

February 2023 - Present

Skills: Identifying New Opportunities · Customer Service
Company industry:
Retail & Wholesale

Customer Sales Assistant

February 2020 - November 2022

Prompt Express

Sri Lanka

February 2020 - November 2022

Skills: Social Media Advertising · Sales & Marketing · Sales Performance · Identifying New Opportunities · Customer Service
Company industry:
Distribution, Supply Chain & Logistics

Executive

April 2018 - June 2019

Sri Lanka

April 2018 - June 2019

Implement scalable processes to ensure new sellers sell fast and as much as possible.
 Implement automated workflows in CRM tools to target communication and call-to-actions to specific
sellers.
 Implement incentive schemes for sellers to reward the activities they perform at Daraz request.
 Implement campaigns for new sellers, analyze and report their performance.
 Track the adoption Daraz sellers tools by new sellers, aiming at increasing their visibility, engaging with
their customers, building their brands and driving conversions and sales.
 Identify high potential new sellers and incubate them within a specialized high potential program,
including special trainings, close monitoring and a dedicated communications plan.
 Phone calls and management of chat groups with high potential sellers.
 Forecast volume and number of new sellers and activities required to incubate them.
Job role:
Sales

E Commerce

April 2018 - June 2019

Daraz

Sri Lanka

April 2018 - June 2019

Skills: Social Media Advertising · Sales & Marketing · Sales Performance · Identifying New Opportunities · Customer Service
Company industry:
Retail & Wholesale

Data Entry Operator

September 2015 - March 2018

Wear & Wedding Collection

Sri Lanka

September 2015 - March 2018

Stock updation and monitoring while ensuring all stock management systems are maintained accurately.
 To provide weekly updates to the management on the stock level for replenishment.
 Capture customer data into the company database.
 Retrieval of incomplete information from the customer & Update Company’s database.
Job role:
Administration

Data Entry Operator

September 2015 - March 2018

Tanchoi

Sri Lanka

September 2015 - March 2018

Skills: Sales & Marketing · Identifying New Opportunities · Customer Service
Company industry:
Fashion & Apparel

Junior Sales Executive

February 2014 - September 2015

Amana Takaful PLC

Sri Lanka

February 2014 - September 2015

Dealing with all Classes of General Insurances.
 Conduct outbound calls to new customers for selling new products/services.
 Proactively initiate calls to existing customers for cross-selling/up-selling products/services.
 To ensure product and services are offered to customers according to their needs.
 Customer queries/Complaints are addressed completely and promptly.
 Strict adherence to internal controls.
Company industry:
Insurance & TPA
Job role:
Sales

Education

Trunkey it Institution

November 2022

November 2022

High school or equivalent, Networking and Hardware

Sri Lanka

courses: General Certificate of Education Ordinary Level Examination (English Medium) – 2012.

Skills

SALES
Expert
SALES
Expert
CRM
Expert
CRM
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
DRIVING
Expert
DRIVING
Expert
FAST
Expert
FAST
Expert
PROCESS ENGINEERING
Expert
PROCESS ENGINEERING
Expert
TELEPHONE SKILLS
Expert
TELEPHONE SKILLS
Expert
APPROACH
Beginner
APPROACH
Beginner
ARTICULATE
Beginner
ARTICULATE
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER RELATIONS
Beginner

Languages

English

Expert

Hobbies and interests

Basketball