Customer Service Representative (CSR)
Etisalat Uae
Total years of experience :4 years, 2 Months
persuaded clients that a product or service best satisfies their needs in terms of quality, price and delivery
_negotiated tender and contract terms and conditions to meet both client and company needs
_calculated client quotations and administered client accounts
_ Analysed company costs and sales
Managed accounts for a variety of local industries including ' The medical industries such as manufacturing of medical disposable Syringe and IV Solutions.Advertising Industry such as manufacturing of LED screens. Food and beverages such as manufacturing of Mineral and Gas water and fresh juices.
Oversaw contracts with clients, contractors and suppliers.
Involved in customer service, quoting and bidding processes as well as CRM responsibilities for clients.
Assisted in increasing company market
_revise project execution, evaluate and monitor manpower productivity
_schedule the work in accordance to project timeline and deadlines
_maintain the safety measures on site and ensure that all quality control regulations are met
_coordinate with consultants, architects, and other stakeholders