Ramy Azar

IT expertise to support the success of diverse, and stimulating business and client-centric.
 Provide top notch services in business consulting, technology solutions and resource staffing.
 Source top IT Project Management talent utilizing the job posting boards, resume spiders, in-house database, referrals, and other creative, out of the box resources.
 Conduct thorough phone screens and face-to-face interviews with candidates using progressive, behavioral-based interview techniques.
 Qualify potential candidates for open positions.
 Prepare detailed and effective interview summaries and submit with resumes to Hiring Managers.
 Sell and close opportunities to the candidates, and candidate to the hiring managers.
 Establish genuine rapport with candidates and shepherd them through the entire recruitment process with a supportive and conscientious approach.
 Coordinate all interviews and proactively manage the interview feedback loop with interviewers and candidates.
 Coordinate third party agency partner supplemental recruiting activity.
 Prioritize and multitask in a fast paced environment.
 Solid documentation and computer skills, especially MS Outlook, Word, ATS, etc.
 Experience with conducting key word and other sourcing search techniques.

IT helps desk support of desktop computers at ALCS (Outsourcing on main branch), applications, and related technology.  Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines.  Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.  Acting as an escalation point where difficult, producing statics and management reports, arranging staff training and awareness sessions.  Liaising with change management and senior management, performing briefing to service desk staff on changes or deployments that may affect volumes at the service desk.  Installation and Configuring Systems, NAS, CCTV, Backup Planning, Maintaining Website and Email.  IT Infrastructure Management, Administration, Installation and configuration of Windows Server 2003 and 2008 .- Active Directory , Group Policy, DNS, DHCP, Terminal Services, Managing and Maintaining Exchange Server 2007 and their client Configuration.  Configuration of Citrix Xen App and Centos, Backup Planning, Managing Website and email

Head of Information Technology support and operations.
 Manage Risk and Disaster recovery.
 Staff Management, training, support and leadership.
Provide leadership and management of the IT support and operations departments.
 Manage multiple projects, change management, business planning, contract and procurement management.
Lead and manage technical team with clear structure and processes for the department.
 IT Infrastructure Management, Project Planning, Datacenter design.
 Manage development plans, business proposals, budgets, delivery time estimates and meeting those time estimate.

I was supported the System and Network at their Head Office and Plants situated in various locations in Lebanon.
 Administration, Installation and configuration of Windows Server 2003, 2008 - Active Directory , DNS, DHCP, Exchange Server 2003 and 2007, SAP Server Hardware Sizing, Managing Websites and Email, Managing Document as per IMS Standards.
 Installation and Configuring of Cisco Routers, Switches, LAN, VLAN, WAN, DLS, Satellite, Sonic wall Firewall, Juniper-SSG-5 Firewall, Wireless Access Point, Avaya IP Phone, Avaya IP Office 500 Server, Access Control Security Systems, SAN, and NAS. Backup Planning.
 Installation and Configuring Routers, LAN Switches, Network, VLAN, WAN, DLS, MPLS line, IP VPN, Satellite, Firewall, Wireless Access Point, Point to Point Wireless, Telephone EPBX, Access Control Security Systems, NAS, CCTV, IP camera, Backup Planning, Maintaining Website and Email.
 Managing SAP ERP ECC 6.0 Servers.

 Sales support administrators provide vital support to a company’s sales team. They handle important administrative tasks, such as order processing, and act as an extension of the sales team when representatives are away from the office.
 Provide a point of contact for customers with queries about orders or deliveries.
 Sales support administrator contributes to quality customer service and helps the sales team meet its targets.
 IT Planning, IT Infrastructure Management, IT Support, IT Budget, Project Planning, Datacenter Design
 Installation and Configuration of Win. Server 2003 - Active Directory Users and Computers, Group Policy, DNS, DHCP, LAN, VLAN. And Wireless System, Routers, Switches, Firewalls
 Administration of SAP Server - User, Roles and Profiles, Client, SAP System Monitoring,
 Installation and Configuration of SUSE Linux Open Exchange Server. Administration and Maintenance of Companies Website like News update, Jobs Advertisement update and Managing POP3 Email System.