RAMY FOUAD

Senior LTE Optimization engineer at du

• United Arab Emirates - Dubai
• My current job since April 2015

 Internal knowledge about NB-IOT technology radio architecture and platform including physical Channels NB-IoT System, NB-IOT Architecture and Interfaces, Key Technologies and Typical applications, eNodeB_LTE_NB-IoT Product Introduction.
 Responsible for the RF plan technical support work, including plan of coverage/capacity/frequency plan/cell neighbor relationship and simulation, make and submit RF planning solution to meet customer’s need.
 Responsible for the RF optimization technical support work, know to use DT data post process/stat. data analysis/signaling tracing/system parameter optimization, etc ways to make RF optimization solution and follow up implementation to improve network quality
 Responsible for proposal review and risk evaluation. To provide optimized report for better network quality improvement, especially for events.
 Knowledge share, internal workshop and training for my team members
 Handling a team of RF Optimization engineers for DXB region
 LTE KPIs performance measurements analysis related to RRC, e-RAB, HHO, traffic and board/Equipment level counters.
 Analysis of LTE Uu interface protocols layers RRC, PDCP, RLC, MAC, and Physical layer.
 Performing LTE RF parameters audits and analysis of Intra RAT, Inter-RAT neighbors relationship
 VIP complains handling and customer problems investigation.
 Troubleshoot system problems such as Pilot pollution, drop calls, dropped connections, handoff failures and interference issues.
 Perform root-cause analysis of RF issues to improve RRC DCR and CSSR to meet target KPIs.
 LTE optimization activities (worst cells analysis, eNBs parameters, Neighbors audit and optimization)
 Performing LTE DT post processing activities and analysis.
 LTE to UTRAN/GERAN and vice versa mobility parameters tuning.
 LTE Features recommendations and performance evaluation
 Achieved optimization improvements (VOLTE, SRVCC to UTRAN, ROHC, TTI Bundling, QOS, DRX, DL variable Target IBLER Adaptation, Optimized Periodic CQI, Enhanced Aperiodic CQI, DL/UL Frequency Selective, SRS, TA Timer Optimization, PDCCH optimization, Interference Randomization & UL COMP)

2G/3G/LTE Second Line Support at Emirates Integrated Telecommunications Company, PJSC

• United Arab Emirates - Dubai
• March 2011 to April 2015

1. Fault Management support.
TT management and audit. Prioritization fault level and dispatch TT to difference principal. Tier 3 (Critical/major/minor) fault diagnosis. Management and control of fault progression and escalation of technical support.
2. Configuration Management support.
Technology case collection. Coordinate all changes to the system. Configuration and modify database, detail and coordinate network change. Responsible for actual configuration and provisioning activities within the network. New software and technology introduction and impact analysis workshop method.
3. Technical Support.
Provide second line support. Resolve issues escalated from First line. Diagnostics. Provide consulting service. Provide guidance and support for software delivery and upgrades.
Solving the trouble ticket support and solve it, if tier 3 cannot solve it then escalate to HQ, monitor it until solved. Provide technical reports to identify cause of problems, and give preventive guidance to avoid same issue.
4. Performance and Capacity monitoring support.
Optimize working flowchart. Performance monitoring collects, analysis, and reports indicating element and
network performance. Periodical evaluation of the network subscriber growth and assessment of these trends and availability of network capacity.
5. Communication with customers
Answer the request from the Customer office. Organize meeting with customers
by weekly, follow up and update the issue mentioned in the meeting. Organize workshop with Huawei and customers by monthly.
Handling for BSS KPI monitor, output performance. Performance analysis. statistics analysis
Handling of Trouble Tickets received from other departments

2G Second Line Support at Ericsson

• United Arab Emirates - Dubai
• March 2011 to June 2014

BSS Data Configuration Team leader at Huawei Egypt

• Other
• December 2009 to March 2011

1- All configuration and maintenance process on BSC6900
2- Convert BSC working mode from “A over TDM” to “A over IP”
3- Working for integrating new sites and new BSCs
4- Declare GPRS services in a BSS and troubleshoot GPRS problems
5- PCU "Packet Control Unit" Expansion by commissioning and configuring new boards to enhance their capacity
6- Provide acceptance testing for BSC and PCU
7- BSC Expansion (A interface, Ater- connection, configure new sub-rack)
8- Modify Gb interface from frame relay to Gb over IP with SGSN Pool technology.

-Working as instructor for new staff training and prepare presentations for new technology such as A/IP, MSC pool and SGSN pool
- Manage 2G Data configuration team
- Interface with customer for any issues

Back office engineer at Huawei Egypt

• Egypt - Cairo
• January 2008 to December 2009

1- Project of BSC upgrade latest release
2- Migrate BSC which connecting to Ericsson MSC to Huawei MSC.
3- Modifying SS7 signaling from 64Kbps to 2Mbps (High Speed Signaling)
4- Troubleshooting for BTS and BSC problems
5- Project of swapping PCU from external to built-in PCU inside BSC
6- Migrate PCU from Ericsson SGSN to Huawei Core and changing Gb interface from Gb/frame relay to Gb/IP
7- Deploy new software version for BTSs
8- Provide some reports such as daily report for site status and availability report which show the usability for each site

SENIOR BSS ENGINEER at ORASCOM TRADING for MOBINIL MAINTENANCE

• Egypt - Cairo
• March 2006 to January 2008

1- Maintenance for Alcatel 9100 BTS (G3, G4) & Alcatel 9110 micro BTS.
2- Maintenance and troubleshooting for Alcatel microwave (9400UX & AWY).
3- Routing in BSS (migration, new routing, drop & insert).
4- Maintenance for Power system (Rectifiers) as SAFT, DELTA, ASCOM
5- Environmental maintenance for GSM site.
6- Have a good knowledge to deal with the measurement devices such as Site Master to measure VSWR and with PCM analyzer to measure bit error rate.
7- Make some commissioning process on BTS such as upgrade/downgrade TRX and offline test during downloading offline files.