Ramy Gobran

• Directed end-to-end operations of a facilities management company with a 300+ workforce deployed across 14 client
sites, generating ~SAR 12M in annual revenue.
• Held full P&L accountability, covering budgeting, cost control, payroll, and cash-flow management.
• Managed the complete client contract lifecycle - pricing, SLAs, renewals, and collections — while handling escalations
and ensuring service-level delivery.
• Oversaw labor accommodation operations (capacity, maintenance, transportation) and daily workforce scheduling
and deployment across all sites.
• Ensured full regulatory and labor compliance across Qiwa, Mudad, GOSI, and labor licensing requirements.
• Managed suppliers and vendors for uniforms, equipment, transportation, and accommodation supplies.
• Led manpower recruitment and mobilization to meet contract demand and site coverage.
• Implemented KPI frameworks across operations, reducing operational risk by 25%; developed a 3-year growth
strategy and led M&A negotiations to expand the business.

• Managed a regional portfolio of key accounts end-to-end — contracts, service delivery follow-up, and retention —
across B2B and B2C channels.
• Negotiated and administered high-value commercial contracts, improving terms and reducing commercial risk.
• Monitored KPIs, funnel performance, and acquisition metrics; translated data into corrective actions and process
improvements.
• Collaborated cross-functionally with supply, finance, and marketing teams to optimize revenue performance and
operational efficiency.
• Conducted market analysis and competitive benchmarking to support expansion and resource-allocation decisions.

• Led regional sales operations across multiple locations, consistently exceeding revenue targets.
• Managed, trained, and developed sales teams, raising performance and customer-acquisition standards.
• Strengthened CRM utilization and retention workflows, improving data quality and reporting discipline.
• Prepared forecasts and performance reports feeding regional strategic planning.