Implementation Coordinator
United Nations Development Programme
Total years of experience :22 years, 9 Months
Assisting the Lebanese Tax Administration in launching e-registration services for taxpayers (solving related problems, monitoring the training of users and taxpayers, suggesting procedures, etc.)
Testing the validation rules of the Income tax form
Developing SIGTAS (Standard Integrated Government Tax Administration System) user’s guide
Training TA staff on SIGTAS
Participating in the modification of the design of SIGTAS to fit LRD requirements.
Analyzing, designing and testing the proposed new systems of the Legislation Dpt. and Indirect Tax Dpt.
Undertaking the implementation of the new management reporting system
Assisting in the implementation of the new Tax Procedure Code
Performing a variety of tests, identifying problems and suggesting new procedures related to the Built Property Tax system (BPT)
Updating the business processes as per KPMG
Coordinating with International Monetary Fund missions and government institutions
Conducting several reports and statistics on Oracle
Assisting the Tax Administration in making the XML file available online for DASS declarations
Undertaking Tax business processes reengineering aiming to improve and develop Tax procedures.
Participating in the automation of the VAT collection functions
Synchronizing of the new VAT collection functions with the revenues collection
Developing user guides for all the reports available on SIGTAS in order to allow all VAT users to easily run and analyze required data
Providing technical support for implementation on daily basis
Gathering information from users in order to enhance tax operations
Participating in the “Digital Transformation Conference 2018: National Strategy towards a brighter Future"
Managing end to end supply chain process for medical devices and medical equipment
Ensuring compliance of medical consumables to quality control, storage and distribution
Providing technical advice and guidance about importation process, sourcing information and review large orders placed by country to minimize inappropriate procurement
Undertaking contract negotiations and cost management
Supporting Senior Procurement Manager in developing procurement strategies, RFP process, templates and strategy
Helping identify process improvements and cost reduction opportunities
Managing supplier’s selection and pre-qualification process
Monitoring and forecast demand
Tracking inventory levels
Working with Sales Manager to identify potential markets in Beirut and the region
Deploying plans to increase direct sales’ group performance in coordination with the sales director
Submitting quotes to customers and negotiate contracts
Selling credit cards, personal loans, car loans
Expanding the bank’s portfolio
Working with all personnel and external contacts to satisfy clients and achieve company goals
Managing a team in charge of developing technical solutions for our clients
•Developing and maintaining installation and configuration procedures
•Repairing and recovering hardware or software failures.
•Maintaining system standards
•Building and maintaining vendor relationships
•Managing the purchase of hardware and software products
•Performing daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes
•Reviewing system and application logs, and verifying completion of scheduled jobs
•Identifying any possible intrusions
•Managing the purchasing of all software, hardware and other IT supplies
•Following up with clients to ensure satisfaction