Latifa Al Mheiri

- Performs a variety of administrative support activities of CIO’s Office, such as composing replies to correspondence on own initiative, interpreting and explaining established policy and procedure in response to inquiries from a variety of sources.
- Coordinate the recruitment and selection process in UITS’s HR committee.
- Prepares or directs preparation of minutes, notices, agendas and correspondence with all supporting documentation, requiring application of a specialized knowledge of the assigned function.
- Researches, summarizes and analyses information; compiles data to prepare special and recurring reports containing specialized information; selects relevant information from a variety of sources.
- Work as the liaison between UITS and HR department.
- Work as the liaison between UITS and Strategic Planning Team department.
- Screens phone calls and visitors, directing to appropriate staff or department when necessary; provides information requiring comprehensive knowledge and may interpret department policy, procedure and operations.
- Corresponds with University and department staff answering queries and providing assistance to enhance customer service and unit workflow. Develops and maintains processes and procedures for handling customer matters.
- Assist the design, writing and editing of various documents and publications.
- Prepare minutes and agenda for UITS Executive team meeting.

- Helped in implementing some simulations for wireless sensor network for monitoring pipelines and linear structures
- Helped in doing some research regarding using robots to help for monitoring underwater pipelines. The work includes writing different parts of a technical paper, simulation, and evaluations
- Helped in doing and writing some research in UAVs applications

- Formatting Dell, Hp, and Acer computers
- Formatting Cow PCs by Symantec Ghostcast Server
- Backup the data for the user
- Installing new computer systems such as Windows XP and Windows 7
- Installing new applications such as Java program, MS Office, Acrobat, and Anti-virus program
- Installing and resetting the printers, label printers and scanner
- Configuring the Internet Interface
- Fixing some problems remotely by Dameware Mini Remote Control
- Fixing the hardware problems in computers and printers
- Resetting Email and Oracle password remotely

- Setting up computer systems and software packages, maintenance and technology support

- Fixing troubleshoot problems
- Installing a new computer systems, new applications, and printers
- Repairing the laptops and any other devices
- Formatting MAC and Dell laptops and computers
- Configuring the Access Point

- Reminding the patient about their appointments
- Using the appointment system and giving the patients appointment
- Building forms (Activity report, cash form, shortage cash form, deleted receipts, patient reminders sheet)