Latifa Al Mheiri, Administrative Coordinator

Latifa Al Mheiri

Administrative Coordinator

UAEU

Location
United Arab Emirates - Al Ain
Education
Bachelor's degree, IT- Network Engineering
Experience
11 years, 10 Months

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Work Experience

Total years of experience :11 years, 10 Months

Administrative Coordinator at UAEU
  • United Arab Emirates - Al Ain
  • My current job since August 2013

- Performs a variety of administrative support activities of CIO’s Office, such as composing replies to correspondence on own initiative, interpreting and explaining established policy and procedure in response to inquiries from a variety of sources.
- Coordinate the recruitment and selection process in UITS’s HR committee.
- Prepares or directs preparation of minutes, notices, agendas and correspondence with all supporting documentation, requiring application of a specialized knowledge of the assigned function.
- Researches, summarizes and analyses information; compiles data to prepare special and recurring reports containing specialized information; selects relevant information from a variety of sources.
- Work as the liaison between UITS and HR department.
- Work as the liaison between UITS and Strategic Planning Team department.
- Screens phone calls and visitors, directing to appropriate staff or department when necessary; provides information requiring comprehensive knowledge and may interpret department policy, procedure and operations.
- Corresponds with University and department staff answering queries and providing assistance to enhance customer service and unit workflow. Develops and maintains processes and procedures for handling customer matters.
- Assist the design, writing and editing of various documents and publications.
- Prepare minutes and agenda for UITS Executive team meeting.

Scientific Research Assistant - Part Time at UAEU
  • United Arab Emirates - Al Ain
  • February 2013 to August 2013

- Helped in implementing some simulations for wireless sensor network for monitoring pipelines and linear structures
- Helped in doing some research regarding using robots to help for monitoring underwater pipelines. The work includes writing different parts of a technical paper, simulation, and evaluations
- Helped in doing and writing some research in UAVs applications

User Support and IT Helpdesk at Tawam Hospital in Affiliation with Johns Hopkins Medicine
  • United Arab Emirates - Al Ain
  • June 2012 to August 2012

- Formatting Dell, Hp, and Acer computers
- Formatting Cow PCs by Symantec Ghostcast Server
- Backup the data for the user
- Installing new computer systems such as Windows XP and Windows 7
- Installing new applications such as Java program, MS Office, Acrobat, and Anti-virus program
- Installing and resetting the printers, label printers and scanner
- Configuring the Internet Interface
- Fixing some problems remotely by Dameware Mini Remote Control
- Fixing the hardware problems in computers and printers
- Resetting Email and Oracle password remotely

IT Technician at Institute of Applied Technology
  • United Arab Emirates - Al Ain
  • July 2011 to July 2011

- Setting up computer systems and software packages, maintenance and technology support

IT Helpdesk at Institute of Applied Technology
  • United Arab Emirates - Al Ain
  • February 2011 to June 2011

- Fixing troubleshoot problems
- Installing a new computer systems, new applications, and printers
- Repairing the laptops and any other devices
- Formatting MAC and Dell laptops and computers
- Configuring the Access Point

Customer Services - Outpatient department at Al Ain Hospital
  • United Arab Emirates - Al Ain
  • June 2009 to August 2009

- Reminding the patient about their appointments
- Using the appointment system and giving the patients appointment
- Building forms (Activity report, cash form, shortage cash form, deleted receipts, patient reminders sheet)

Education

Bachelor's degree, IT- Network Engineering
  • at UAE University
  • January 2013

Specialties & Skills

Network
Communication
Interpersonal
Hardware
Organization
Computer

Languages

Arabic
Expert
English
Intermediate

Memberships

UAE University-IT-CITA Club
  • Organizer
  • March 2012

Training and Certifications

• CCNA1 Certificate in the (Networking for Home and Small Businesses, v 4.1) (Certificate)
Date Attended:
March 2011
Valid Until:
June 2011
• Graphics Design Certificate (Photoshop, 3D MAX, Coral Draw, Flash, Dreamweaver and Premiere) (Certificate)
Date Attended:
March 2013
Valid Until:
May 2013
Applied Project Management Certificate (Certificate)
Date Attended:
September 2013
Valid Until:
October 2013
Strategic Planning Training Course Certificate (Certificate)
Date Attended:
November 2013
Valid Until:
December 2013
ITIL Intermediate Service Operation Training Course Certificate (Certificate)
Date Attended:
October 2013
Valid Until:
October 2013
• CCNA2 Certificate in the (Working at a Small-to-Medium Business or ISP, v 4.1) (Certificate)
Date Attended:
January 2012
Valid Until:
May 2012

Hobbies

  • Photography
  • Reading Novels
  • Computing and Surfing the net
  • Swimming & Yoga
  • Designing forms & posters