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Ramy Samir

Solutions Manager strategic accounts operations

Canon Emirates

Location:
United Arab Emirates - Dubai
Education:
Bachelor's degree, Foreign Trade section
Experience:
19 years, 9 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  19 Years, 9 Months   

September 2020 To Present

Solutions Manager strategic accounts operations

at Canon Emirates
Location : United Arab Emirates - Dubai
Responsibilities
Helping Strategic & Global Accounts growing Digital Transformation awareness and develop current processes, platforms and applications reaching a highest level of Cost saving and control along with enhancing business processes efficiently and increase the productivity, using a spacious range of Business Information Solutions that can be customized to fulfil all requirements aligning with Paperless offices strategy sponsored by the UAE Government focusing in strategic verticals of Government, BFSI, Oil & Gas, Hospitality and Global strategic Accounts.
Won new Logo Accounts and developed existing MPS contracts adding value of the Canon Digital Transformation solutions that ensures a longer business partnership and enhance Canon Customer satisfaction with Canon BIS by linking solutions to the business objectives and fulfil the current gaps within customer environment that helps them to smoothly move to digital.
Adding new value for the Government and BFSI with sanction compliancy solution for the global regulatory and sanction compliance.

Achievements
Generated new-logo revenues with improved profitability to 20% in existing Strategic & Global accounts including big UAE government entities with long term contractual solutions .
Grew existing account revenues through digital transformation solutions up-sell/cross-sell. Increased 2021profitability by AED 5M+.
Generated strong partnership with partners and 3rd party solution providers which elevate the proposed portfolio digital transformation solutions.
Awarded for the top Digital transformation solution e-signature sold to strategic large UAE government entity 2021.
Successfully supported customer to align with the initiatives of paperless offices and digitize all almost 25M papers and awarded locally and globally by concerned business related.
March 2016 To July 2020

Senior Business Development Manager

at Xerox Emirates
Location : United Arab Emirates - Dubai
Responsibilities
Developed value-added Xerox IWS approaches and solutions aligned with domestic market, industry and customer trends.
Identified key products, services and prospects and developed sales and marketing plans to achieve growth to 120% of assigned annual targets.
Established long term customer relationships with key decision-makers to promote growth and retention.
Team-leadership for a 4-strong BDM managing top 200 accounts across government and semi-government in Dubai and Northern Emirates.

Achievements
Generated new-logo revenues with improved profitability to 15% in existing government and semi- government accounts.
Grew existing account revenues through technology and services up-sell/cross-sell. Increased 2017/2018 year-on-year profitability by AED 6M+.
Grew July 2018- August 19 sales by AED 10.3M through skilled sales support for new and existing customers and increased MIF by 160%.
Applied strategic negotiation and sales closing skills to generate AED 26M sales from 2017-2019 with long-term mega agreements with new and existing customers.
Leveraged sales strategy to produce consistent post-sales annuity revenues of AED 6M.
June 2013 To February 2016

Total Solution Sales Manager

at Samir Photographic Supplies Company
Location : Saudi Arabia - Riyadh
Responsibilities
Developed ground-breaking new biometric security printing software solution for the Middle East markets.
Researched and identified opportunities for account growth, account penetration and market expansion.
Strategized and implemented successful approaches to revitalize sales underperformance, product lines, creating profit-generating enterprises.
Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.

Achievements
Established new business area of software solutions generating 2 years revenue growth of $4.5M.
Developed sales in the Education and Construction sectors, expanding solution benefits while decreasing running costs by 10%-20% and increasing productivity by 30-40%.
October 2012 To May 2013

Sales & Marketing Manager

at EZI Egypt
Location : Egypt - Cairo
Responsibilities
Ensured team performance met internal call-handling targets and KPIs.
Managed and monitored team activity reviews, revenue, profitability, target achievement, monthly forecasts and pipeline growth.
Ensured complete, accurate team management while maintaining vendor documentation and internal control standards.
Achievements
Managed the branding and launching of a new portfolio introducing to the markets in Egypt and Saudi Arabia, generating 1.8 M revenue from service centre agencies in Saudi Arabia.
November 2005 To September 2012

Sales Manager

at Techno Office (Xerox Concessionaire)
Location : Egypt - Cairo
Responsibilities
Created effective strategies to target new markets after researching and analyzing competitor behavior.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue with selling for success Xerox methodology.
Team-leadership for 10-strong sales professionals covering territory and enterprise accounts with 2, 000+ corporate clients, and SME and B2C customers.
Consistently exceeded personal and departmental KPI’s and targets.
Ensured team performance met targets and KPIs of each team member.
Bridged the gap between Xerox and its clients as a brand ambassador and consultant.

Achievements
Grew sales by EGP 12M by developing team capabilities in existing account growth and new business development.
Grew existing account revenues through up-sell/cross-sell on technology and MPS services increasing 2010/2011 year-on-year profitability 5M+.
November 2003 To April 2005

Customer Service & Sales Coordinator

at National Paints Factories Co.
Location : Egypt - Cairo
Managed the sales and marketing in the showroom and opening of the new showrooms with the new team members and last 6 months supported the projects team and won one of the important projects for renovating the Police Science Academy in Cairo.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
May 2003

Bachelor's degree, Foreign Trade section

at Commerce & Business Administration college
Location : Egypt - Cairo
Grade: 64.7 out of 100
Foreign Trade section studying politics and economics with business administration and the relation and reflection on the trade and economic.

التخصصات والمهارات

MS Office 2007, 2003 & XP

Team planning and time management

Manage multiple tasks simultaneously

Handle stressful situations

Proficient in a Sales and marketing Solutions and Techniques

Specialized in Managed Printing Services solutions

SPIN Sales technique

persuasive

Self-motivated

co-operation

creativity

Strong Communication Skills and Self motivated

using all windows operating system versions

قيادة فرق العمل

حلول التسويق

متمحور حول العملاء

نظم التخطيط

إدارة المبيعات

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

French

Beginner

Arabic

Native Speaker

Training and Certifications

Selling for success In Direct ( Training )

Xerox Egypt
April 2006

Major Accounts Management ( Training )

Xerox Egypt
May 2007

Professional Selling Skills ( Training )

Xerox Egypt
September 2007

A Practical Approach to Practical Solutions ( Training )

Xerox Egypt
August 2008

Xerox partner print services selling process & Criteria ( Training )

Xerox Egypt
November 2011

Managed Document Services (Abou Dhabi) ( Training )

Ricoh International
November 2013 (50 hours)

Continues feed printing Solution – INFOPRINT (Italy) ( Training )

Ricoh International
November 2013 (60 hours)

English Language ( Training )

Sadat Academy for management science
October 2005

Hobbies and Interests

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Help employers know more about you by looking at your hobbies and interests

Playing Football, Chess, backgammon, Table tennis and Walking

good

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