Ramzi Abu-Ghazaleh

Providing a pro-active comprehensive HR consultancy, and advisory role to companies in ME and GCC. This includes: Organization development, corporate performance, reward, LTIP, STIP, employee engagement, HR transformation programs, change management, HR policy, HR Automation and project work as required.
Clients based:

1. Abdali Medical Center - Jordan;
2. KKT Clinic Bahrain, KSA and Oman;
3. Abu Khader Group - Jordan;
4. Roya TV - Jordan;
5. Retail shops - Orange
6. PIE International - Bahrain;
7. El Najah Education Hospital University - Palestine
8. Al Karwan Factory.
9. IRC international INGO

In charge of the entire Group in order to develop a harmonized human resources practices for the Group and its subsidiaries include telecommunication, Travel, Exchange, automotive, electricity, trading, construction, Travel and holidays, Property Management & Facility Management, Environment, Real Estate, Building Material and Industrial subsidiaries in Dubai with over than 3900 employees.

In charge of the entire Group in order to develop a harmonized human resources practices for the Group and its subsidiaries include Information Technology and Communication I2 company, United Retail Company and United Logistic Company in Egypt, Property Management & Facility Management, Environment, Real Estate, Constriction, Building Material and Industrial subsidiaries in Khober - KSA with over than 4885 employees.

Appointed full time senior consultant in charge of all HR projects and HR development in GCC and MENA regions based in Jordan. Major responsibility to develop, implement HR systems and practices for our clients.

Appointed full time as a Group HR Director for Middle East based in Kuwait and seconded to Zain KSA establish the operator “Pre-launch Operator” one of the Zain Group affiliate to develop, implement HR systems and practices which include organizational structure, regulation and internal system, authorities and responsibility matrices, salary scale, performance appraisal system, recruitment and selection system, training system, HR contact center and HR Oracle implementation. Developing and implementing the Human Resources Business Partner (HRBP) and Governance Models to serve the Outsourcing Model for 2500 employees in different business functions Customer services, Network, IT, Administration, facilities and Sales.

June 2009 till June 2010
I was assigned to manage the entire HR development and outsourcing model in East, West and Central of Africa for the different; business functions: Customer Services, Network, IT, Administration, facilities and Sales (Ghana, Nigeria, Tanzania, Malawi, Kenya, Uganda and Zambia). Beside my work in Africa I was in charge of entire Zain Group for Talent Management.

Appointed full time as a GCHRO for the entire Group in order to integrate four telecom operates which include Wanadoo, MobileCom, E-dimension and Jordan Telecom company with over than 3100 employees and responsible to develop and implement HR strategy for the Group. The HR integration process focused on the harmonization of the compensation, corporate culture and benefits, policies and processes, group grading system, salary scale, organization structure, establishing Management University, pay for performance and implement HR strategy.

Appointed full time as a Group Human Resources Director for the entire Group which includes 10 companies (Construction, Chemical and Mechanical industries, Banking and IT company) with over than 1500 employees and responsible to build an HR department and implement HR systems. The HR Systems includes Organizational Structure, Regulation and Internal system, Authorities and responsibility matrices, Job descriptions, Job evaluation, Salary Scale, Performance appraisal system, Employee recruitment and selection system, Training system, Motivation system and change management program.

Appointed full time as a Programs Manager for HR to:
- Draft the request for proposal, program documentation and action plan;
- Implement the action plan and evaluate the programs of the NTFC;
- Monitor the programs and evaluate the end result of the program;
- Advise managers and employees on the interpretation of personnel polices, benefit, programs and collective agreements;
- Develop personnel, procedures, and policy manual, job descriptions, performance appraisal, salary scale, contracts and Terms of References;
- Plan, organize, direct and control the operation of an accounting, auditing or other financial department;
- Plan, organize and oversee developmental projects and programs and development initiatives.

Appointed full time as the Project coordinator and monitor to deliver and implement project activities with Jordanian counterparts for a five year, $ 6 million dollar Canadian funded project to assist Jordan in the development of its technical vocational education and training system at both the policy and operational levels

The project coordinator contributes to the effective operation and implementation of the project activities in Jordan by: processing and fully analyzing all project proposals in timely manner; representing the project in discussions with Jordanian on a regular basis; participating in the preparation of reports and studies; establishes effective working relations with Jordanian counterparts, responsible for providing financial and administrative support services for the project office and maintains liaison for the Project.

Human Resource Analyst and Economic of Education Specialist- National
NCERD (National Center for Education Research and Development) then the mandate was change to be NCHRD (Center for Human Recourses Development) Amman, Jordan - Semi Government

Responsible for operations research, collection, recording scoring, analysis maintenance and control of its program planning; compile research results and assist researchers in analysis of results and preparation of imperial investigation reports; conduct social, education, human resources and economic surveys on local and regional areas to assess development potential and future trends; evaluating schools, education system; training center; conduct and execute training on research & computer packages in-Jordan and middle east area.

Organize reference materials, visual aids and other materials as required by university professors; conduct seminars, discussion groups and laboratory sessions to supplement lectures; assist in preparation.