Ramzi Qumsieh

• Lead the Facility/Property Managers to ensure meeting the company objectives.
• Ensure each operation committed to the company policy and procedures.
• Ensure all operations are adhered to health and safety procedures.
• Assist the Facility Managers in preparing risk management/continuity plan reports.
• Chair the operations meeting on monthly basis.
• Support the Facility/Property Managers in their operations.
• Ensure each operation is delivering the required scope.
• Develop performance measures/ KPIs for operations for monthly evaluation.
• Establish procedures to measure the competency of all technicians.
• Establish OJT program and prepare training materials for technicians.
• Coordinate with other company departments to provide all necessary support to the operations.
• Encourage innovative ideas/solutions from the team.
• Seek to implement sustainable solutions in coordination with the related parties.
• Prepare technical presentation about the operations.
• Ensure healthy environment in each operation and encourage teamwork.
• Build trust among team and provide support.
• Maintain good relationship with the Clients and stakeholders.
• Prepare of the operational budget and ensure compliance with the set targets.
• Monitor the actual vs budget on monthly basis.

• Prepare market survey to identify the opportunities in the market.
• Prepare business plan.
• Prepare the yearly budget.
• Prepare the marketing material and the technical presentation.
• Conduct meetings with potential clients and deliver presentation about our capabilities and services.
• Prepare technical and commercial proposals.
• Conduct operational audits and prepare gap analysis reports.
• Lead the FM team to deliver the required services.
• Develop relationship with prospective clients and customers in the industry.
• Ensure the team are trained and capable to deliver the services.
• Communicate with international firms in the FM industry for collaboration.

I was selected by the Top Management in 2009 to head the Facilities Management Unit as a new line of
business. The Unit started with no experience and references in FM services. However, with the support of the
Top Management and the loyalty of the FM team, The Unit achieved successful results in different countries in
Middle East and Gulf Region. The main responsibilities of my position are:
• Created the complete setup of the new unit in the organization and managed the daily FM Unit operation.
• Prepared all marketing materials including the technical presentation and developed the marketing plan
for Top Management approval.
• Developed & established the process & procedures related to Facility Management Consultancy Services.
• Developed and established all required documentation and process workflow in the FM Unit structure.
• Prepared the yearly budget for the FM Unit.
• Assembled data & submit periodic reports, manuals and correspondences for continuous communication.
• Carried out condition & operational audit to evaluate the current condition & operation of the facilities.
• Prepared technical and commercial proposal for tenders.
• Carried out operational design review and conducted strategic review from FM perspective.
• Interviewed candidates, provided input to the hiring decision, prepared performance evaluations and
provided guidance and direction.
• Prepared and developed pre-qualification & tender documents for FM services. Managed the pre
qualification and tender process and prepared evaluation reports.
• Prepared the plans and procedures for supervising and managing team.
• Developed the facility budget for operation and maintenance
• Conducted energy management and energy audit for shopping mall, Commercial Tower and labor camp
and presented saving opportunities.
• Managed the handover process to ensure smooth transition stage.
• Prepared action plans, feasibility studies and business plan.
• Led the FM team in delivery the services and resulting in continuous success and improvement.
• Maintained excellent relationship with stakeholders.

• Reviewed the mechanical design system and all relevant specification and scope of work to ensure
consistency and compliance with the clients requirements and local standards.
• Reviewed the mechanical submittals and ensure compliance with the specifications and standards.
• Attended progress meetings and provided input related to the mechanical works.
• Monitored and managed the mechanical works during design and construction stages.
• Arranged meeting with related local authorities for Design Control DC1 & DC2 approval.
• Coordinated with structural, civil & electrical team for efficient and effective results.
• Coordinated the overlays works to accomplish venues to standards in the Asian Olympics Games 2006.

We managed to make the venues ready before the starts of the games and continued performing supervision and
management role during the games

• Carried out the set-up of the company.
• Arranged to do all registration, certifications, permits, license, membership of the company.
• Developed the company profile and marketing materials.
• Prepare technical and financial proposals for mechanical tenders.
• Carried out all material purchases.
• Managed and supervised the mechanical team in all projects.
• Carried out the handover process including testing & commissioning, As Built drawing, O&M manuals, etc.
• Maintained good relationship with stakeholders.

• Developed the company profile and marketing materials
• Prepare technical and financial proposals for mechanical tenders
• Carried out all material and equipment purchase.
• Managed and supervised the mechanical team in all projects.
• Carried out the handover process including testing & commissioning, As Built drawing, O&M manuals, etc.
• Maintained good relationship with Clients and customers.

I have worked at a design & supervision consultant company in 1996 for one year. I have designed different
types of projects like residential, commercial, institutional, governmental, etc. The main responsibilities of my
position are

Following my graduation in 1995, I worked as a teaching assistant in Birzeit University for one year. I was a
teaching assistant in the mechanical department for courses related to engineering drawing and labs.