Executive Assistant to Chairman
New Country Healthcare
Total years of experience :19 years, 11 Months
• Assists the Chairman with daily administrative duties and completes a broad variety of administrative tasks that include managing an active calendar of appointments; completing expense reports; composing and preparing correspondence; arranging complex and detailed travel plans, itineraries and agendas and compiling documents for meetings.
• Organize complex calendars and schedules; resolving any scheduling issues.
• Draft and prepare correspondence for internal announcements, board meetings, and organizations that the executive is involved with
• Manage sensitive matters with a high level of confidentiality and discretion.
• Assemble and prepare papers required by the Chairman to attend meetings.
• Ensure that papers are given to the Chairman for the next day’s meetings and that any instructions/directions are obtained prior to the meeting.
• Ensure the maintenance of clear and effective filing, records and other systems and to keep them updated.
• Arrange a variety of weekly meetings and when required, take accurate notes. Ensure that matters arising from meetings are dealt with by the appropriate people within agreed timescales.
• Sort and prioritize incoming post and filter telephone calls before passing them to the Chairman and wider Senior Management Team, if it is deemed necessary.
• Make any telephone calls as requested by the CEO and follow up any resultant actions.
• To deal with electronic mail, both incoming and outgoing, in a secure and confidential manner.
• Manage the effective recording of complaints, concerns and satisfactions received by the Chairman.
• Support the Senior Management Team in the organization and detailed planning of special events.
• Organize workload and prioritize on a daily basis using own initiative and knowledge of the work with minimum supervision from the Chairman.
• Maintain a high degree of confidentiality with regard to issues concerning members of staff and all stakeholders. Respond positively with tact, sensitivity and awareness to all stakeholders in relation to duties undertaken.
and analyzing submissions, letters, agendas, memos and determining significance; routing to appropriate personnel in a timely and efficient manner.
•Manage and maintain executive schedules, including scheduling travel and conferences, making appointments, and making changes to appointments.
•Answering and directing calls to appropriate executives and parties, taking messages.
•Overseeing administrative policies within an organization and within the office; recommending changes as appropriate.
•Opening, sorting, and distributing correspondence, including email, faxes.
•Prepare reports, collect and analyze information; prepare presentations.
•Develop and utilize historical information; provide retrieval of information. Record meeting discussions and provide minutes.
•Maintain inventory and office supplies. Anticipate office needs; evaluate new office products; place and often expedite orders when necessary.
•Ensure operation of office equipment, order maintenance when necessary. Troubleshoot malfunction of office equipment.
•Maintain knowledge by attending professional and technical educational seminars and workshops; review publications; establish professional and personal networks within the industry. Participate in societies relative to the business.
•Data analysis; Proficient MS Word, Excel, Outlook.
•Coordinate finances, assist with budget preparation.
•Train clerical staff on office equipment, policies and procedures, arrange for setup on new computers and logging of new employees in database.
administrative & secretarial support to General Manager and staff
•Handling office work flow and records control
•Composing letters and outbound correspondences
•Act as the point of contact between the executives and internal/external clients
•Undertake the tasks of receiving calls, take messages and routing correspondence
•Handle requests and queries appropriately
•Maintain diary, arrange meetings and appointments and provide reminders
•Make travel arrangements
•Monitor office supplies and research advantageous deals or suppliers
•Produce reports, presentations and briefs
•Develop and carry out an efficient documentation and filing system.
Technical superior in informatics (TS3) STI-
Technical Baccalaureates in