Rana Elfidaili

Responsible for clerical daily duties.
 Responsible to check all clients complaint and ensure to find the
suitable solutions.
 Daily email checking and replying.
 Coordinate and direct office staff and services.
 Work as part of a team to support several professional staff.
 Organize and maintain office files, create an easy way for records
system files both paper and computer.

Work Activities
* Use computer software to manage data, analyze numbers, and produce documents.
* Responsible for clerical duties concerning patients daily in and out
* Daily email checking and replying.
* Independently respond to letters, memos, and general correspondence (Arabic).
* Coordinate and direct office staff and services.
* Work as part of a team to support several professional staff.
* Work with volunteers (women) and external clients, provide information, and schedule
appointments.
* Organize and maintain office files, create an easy way for records system files both paper
and computer.
* Operate office equipment, such as fax machines and complex phone systems.
* Get information needed for the patients ready for diabetes consultation
* Process information.
* Make decisions and solve problems with the Director permission.
* Schedule work and activities, perform other related duties or as the situation dictates within
the scope of work.
* Have a high level of social contact, and work closely with HR / Admin Officer and other
office staff.
* Help in monitoring events, materials, and surroundings.
* Assist in designing event posters, outgoing letter, forms, invitations cards, Al Bawasil camp
certificates, badges, and brochures.