rana nasir majeed

IT Infrastructure Manager at High Mark Real Estate

• United Arab Emirates - Dubai
• My current job since November 2016

 Manage AVAYA phone system with call recording, call monitoring, Live call display and control the phone cost
 Perform system administration of campus-wide servers (Windows 2012 R2, and Office 365. This includes installing and maintaining system and application software and keeping patches up-to-date, Group and user’s policies.
 Monitoring and supporting critical network services (e.g. DNS, DHCP and Email)
 Perform and monitor scheduled server backup Maintain and coordinate the security of the campus computing network through FortiGate Firewall, Trend client server Antivirus, and
 Troubleshooting network related problems
 Providing support to call center environments
 Handle annual budget and ensure cost effectiveness
 Plan, Organize, control and evaluate IT and electronic data operations
 Manage information technology and computer systems Develop and implement appropriate IT policies
 Design, develop, implement and coordinate systems, policies and procedures
 Ensure security of data, network access and backup systems
 Management of CCTV devices and surveillance system
 Management of telephony system connected with CISCO CUCM PABX
 Dealing with local and international telecom and network service providers
 Handling Salesforce CRM, generating reports, create rules and apply user security
 Identify problematic areas and implement strategic solutions in time

IT Manager at SMART Real Estate

• United Arab Emirates - Dubai
• April 2016 to November 2016

 Manage information technology and computer systems Develop and implement appropriate IT policies
 Plan, Organize, control and evaluate IT and electronic data operations
 Design, develop, implement and coordinate systems, policies and procedures
 Ensure security of data, network access and backup systems
 Perform system administration of campus-wide servers (Windows 2012, and Office 365. This includes installing and maintaining system and application software and keeping patches up-to-date
 Management of CCTV devices and surveillance system
 Management of telephony system connected with CISCO CUCM PABX
 Monitoring and supporting critical network services (e.g. DNS, DHCP and Email)
 Perform and monitor scheduled server backup Maintain and coordinate the security of the campus computing network through FortiGate Firewall, Trend client server Antivirus, and
 Troubleshooting network related problems
 Providing support to call center environments
 Dealing with local and international telecom and network service providers
 Identify problematic areas and implement strategic solutions in time
 Handle annual budget and ensure cost effectiveness

IT Manager and Marketing Co-ordinator at Clarke and Scott British Real Estate

• United Arab Emirates - Dubai
• March 2015 to March 2016

 Take measures in IT budgeting, planning and implementation of the advanced and effective technology in IT infrastructure and computing network
 Develop and implement appropriate IT policies
 Assess needs in technology and make recommendations for adopting new technologies
 Procurement of IT related devices and AMCs with the vendors
 IT Asset management
 Perform system administration of campus-wide servers (Windows 2012 and Microsoft Office 365). This includes installing and maintaining system and application software and keeping patches up-to-date
 Management of CCTV devices and surveillance system
 Management of telephony system connected with Panasonic PABX
 Monitoring and supporting critical network services (e.g. DNS, DHCP and Email)
 Perform and monitor scheduled server backup Maintain, Nod32 Antivirus.
 Troubleshooting network related problems
 Providing support to call center environments
 Dealing with local and international telecom and network service providers
 Prospace CRM handling

IT Manager at Smith and Ken British Real Estate

• United Arab Emirates - Dubai
• March 2012 to March 2015

 Take measures in IT budgeting, planning and implementation of the advanced and effective technology in IT infrastructure and computing network
 Develop and implement appropriate IT policies
 Assess needs in technology and make recommendations for adopting new technologies
 Procurement of IT related devices and AMCs with the vendors
 IT Asset management
 Perform system administration of campus-wide servers (Windows 2003 & 2008, and Exchange 2007 Servers). This includes installing and maintaining system and application software and keeping patches up-to-date
 Management of CCTV devices and surveillance system
 Management of telephony system connected with NEC PABX
 Monitoring and supporting critical network services (e.g. DNS, DHCP and Email)
 Perform and monitor scheduled server backup Maintain and coordinate the security of the campus computing network through Cyberoam Firewall, Trend client server Antivirus, and Cyberoam Anti Spam
 Troubleshooting network related problems
 Providing support to call center environments
 Dealing with local and international telecom and network service providers
 Salesfore CRM handling

Network Engineer & Web Master at ASK Group of Companies

• Iraq - Baghdad
• March 2009 to December 2011

 Installation and support of local Ethernet LAN and WAN
 Provided support for the local area network and PC systems
 Participated in the selection of equipment and vendors for new projects
 Supports all aspects of compound networking.
 Worked with outside vendors to ensure new equipment was successfully installed.
 Responsible to organize all ASKG (hire the space to arrange the exhibition) exhibition in Iraq
 Designed and implemented solution for hosting ASK Group websites in-house.
 Provides Compound area network documentation
 Consults with ASK Group support personnel, faculty, and staff to assess future needs and diagnose problems
 Plans and implements compound area strategies supporting academic and administrative computing
 Responsible to gather requirements from client
 Responsible to do all kind of network (server, domain, exchange, Operating system handling )
 Responsible to update & maintain all website.
 Responsible to gather requirements from client.
 Responsible to see the issues of networks
 Design websites and developed GUI of the website
 Mass Email blasting
 SMS marketing
 News Letters and Dubai best offers design and blasting
 E flyer and HIP Brochure design and Blast

Network Engineer &Web Webmaster at Gantner Pakistan

• Pakistan - Lahore
• January 2007 to December 2008

 Installation and support of LAN / WLAN
 Provided support for the local area network and PC systems
 Responsible to gather requirements from client
 Responsible to Develop the Project Plan in Microsoft Project
 Responsible to track the timeline of project.
 Responsible to make web design and developed in HTML with CSS and Java Scripting
 Responsible to see the issues during the development and design
 Responsible to all local network and dealing with clients.

Network Engineer at Fine track Pty Ltd. Multan

• Pakistan - Multan
• November 2006 to December 2006