رنا عادل عبد العزيز مرسى

• Propose and implement all organizational design and change efforts that drive business efficiency and build
organizational capability.
• Distribute employee surveys and conduct interviews to assess the organization today and identify development
needs.
• Design and update job descriptions.
• Meet with the hiring manager to understand the exact content of the job in order to establish the qualifications
needed and desirable skills.
• Inquire about the salary range available for a particular job type in advance of the job recruitment process.
• Establish the recruitment plan for a particular job.
• Prioritize the candidate search process to ensure that the organization’s most critical business needs are met.
• Conduct benchmark research on compensation and benefits for various positions and seniority levels, covering
(UAE, KSA & international operations).
• Head hunting calls across different parts of the world.
• Source potential candidates from various online channels and reaching out to prospects via email or phone.
• Ask for referrals from current employees, acquaintances and industry professionals.
• Interview candidates (via phone and in-person).
• Send recruiting emails to passive candidates and following up when necessary.
• Screen incoming resumes and application forms.
• Advertise job openings on company’s careers page, social media, job boards and internally.
• Provide shortlists of qualified candidates to hiring managers.
• Send job offer emails and answer queries about compensation and benefits.
• Monitor key HR metrics, including time-to-fill, time-to-hire and source of hire.
• Collaborate with managers to identify future hiring needs.
• Act as a consultant to new hires and help them on-board.
• Stay up-to-date and comply with changes in labor legislation.
• Process employees’ queries and respond in a timely manner.
• Create clear policies and employee handbooks that explain company operations.
• Assist in performance management processes.

Handle the client’s requirements and dealing with them directly to understand their requirements & the job
description to deliver the perfect profile.
• Review and cross examine candidates’ profiles that match client requirements on a technical and skill level.
• Source candidates to clients using / searching database, advertising and head hunting.
• Source and qualify candidates through the website and networking, manage multiple researches of different
levels, conduct phone interviewing and pre-screens to assess candidates, post and manage board postings.
• Source of candidates through internet job boards, as well as performing cold calls in sourcing passive candidates.
• Head hunting calls across different parts of the world.
• Coordinate interviews with candidates and clients and do follow up.
• Deliver on a focused sale, client development plan, through developing, new business contacts and client
management of existing and lapsed clients.
• Maintain a high level of open and professional communication / feedback to both clients and candidates at all
times.
• Sourcing, screening, short listing, interviewing and reference checking candidates for client

• Handle customer’s deferment and postponement requests from branches of the whole Emirates
• Prepare the case to final stage for operation to disburse the case.
• Compile reports regarding finance and credit data.
• Monitor all Emirates Post branches and assisting with calls and email inquiries.
• Generate financial ratios, using computer programs, to evaluate customers' financial status.
• Manage files and records, stenography and transaction and other office procedure. • Handle all customer complaints from call center and central bank.
• Coordinate and guide the branches for customer services.
• Handle closing A\C, posting restriction, reschedule case, change PDC CHQ, change from Fund transfer to DDS, issue liability letter and mortgage release.

• Manage recruitment and selection of all new employees.
• Worked closely with senior management in preparation of policies and procedures of the company.
• Responsible for the Travel administration of the company, Payment of Compensation & Benefits, coordination of staff medical Insurance.
• Assist different units of HR, worked for screening, short listing, recruitment, and covering the pre- employment procedures. • Responsible for preparing weekly, monthly, annually reports on hiring pipeline, joined, termination, resignation and recruitment status.
• Modify and develop job descriptions in coordination with the Program Manager Keep regular contact with the placement consultants and provide them periodic feedback.
• Evaluating competencies & training needs for all employees.
• Participated in seminars and workshops held in.