SME Sales Executive
iCELL Telecom
Total years of experience :4 years, 11 Months
• Corporate Sale of telecom products and services B2B.
• Formation of new business relationship with company owners though proper consultation and presentation to provide maximum benefits.
• Applying new sales strategies by using ‘Digital Marketing’ tools to increase sales.
• Telemarketing, in-person cold calls, networking and referrals are being used to develop new customer data and also use of existing data.
• Worked on Customer Retention ‘a key factor’ to get more business by giving better customer care and problem solution.
• Market analysis and development to enhance business by locating, defining, negotiating, and closing business leads.
• Use of time management, technology and prioritization skills to manage a territory for business development.
• Maintain and update sales database and CRM, including all activities, and completing administrative work and info of competitors products as well.
• Maintaining effective communication within the company to maintain a sense of teamwork, enthusiasm, pride, and quality workmanship.
• Leading and training other members of the team and achieving personal and company objectives.
'Professionally and effectively employs sales skills to achieve sales targets
'Attracts potential customers by answering product and service questions; suggesting information about other products and services
'Increase the level of sales and business mix from individual clients
'Prepares product or service reports by collecting and analyzing customer information
'Maintains customer records by updating account information.
'Identify and develop sources of potential clients 'Effective communication and customer services with clients
'Provide weekly schedule of activities and reporting to sales manager
'Maintain an accurate knowledge of products and competitor products as well
'Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
'Leverage the B2B and CRM systems
'Manage complex and multiple influence sales
'Development of proposals in response to customer RFIs & RFPs
'Manage and update accurate Sales database and clients details
'Generating revenues and on-time target completion
Experiential Marketing and Promotional Services of Samsung, Cadbury, the Guardian
Promotes brand names, products and services, represents the company in a positive way.
Interacts with customers and sales prospects.
Works with other team members and with business partners.
Performs other marketing duties relevant to promoting the brand.
Generates public interest in the brand.
Provides complete information about the brand, answers questions about the brand.
Assists managers with the implementation of marketing campaigns.
Gives out free samples of the product to the public.
Meets department and event sales goals.
Shares ideas with supervisors regarding new ways to market the brand.
Tracks and restocks inventory and attends sales and marketing meetings.
Provides customer feedback regarding the brand to sales managers.
MBA/PG Business Management 2011-2013 University of Wales