development officer
المركز الوطني للنخيل والتمور
Total years of experience :16 years, 4 Months
Project Management
Website Development
Developing Business processes, KPI's & measurement systems
Developing, Designing and Providing training's professional programs.
Initiating and developing ERP and CRM systems
Quality assurance process
Achievements
Built-up the organizational learning system
Created & Developed Reports and reporting system
Built -up Operation Level Agreement (OLA) system
Assessing clients requirements
Developing and transforming training material per the client’s needs.
Train the new comers.
Re-training the experts.
Developing processes.
Developing departmental planning.
Attending the VIP calls and requirements
Retaining the lost customers by achieving the customer satisfaction.
Supervisor Attendant