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Ahmad Alyousuf, coordinator

Ahmad Alyousuf

coordinator·Bleems

Kuwait

High school or equivalent, Literature

Work experience

Total years of experience: 19 years, 6 months

coordinator

June 2017 - Present

Bleems

Sharq, Kuwait

June 2017 - Present

Management of CMS and post on-boarding partner operations.

Company industry:
Internet & E-commerce
Job role:
Administration

Guest Service Operator

January 2014 - April 2016

Royale Hayat Hospital

Jabriya, Kuwait

January 2014 - April 2016

Company industry:
Other Healthcare Services

Coordinator

January 2010 - January 2012

Aiwagulf

Al Kuwait, Kuwait

January 2010 - January 2012

coordinating all internal operations for Aiwagulf
mobile operations Marketing Department and
Content Department while reporting directly
to operations manager.

Company industry:
Telecommunications

Call Center Supervisor

November 2009 - September 2010

Aiwagulf

Al Kuwait, Kuwait

November 2009 - September 2010

assisting customer care manager in all Aiwagulf’s
call center and customer care activities.
scheduling working shifts of call center agents.leading the training of call center agents.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Call Center Agent

January 2004 - October 2009

Aiwagulf

Al Kuwait, Kuwait

January 2004 - October 2009

call center agent for Aiwagulf mobile services,
handling all customer calls and queries,
troubleshoot mobile messaging problems, sell and cross-sell Aiwagulf services, retaining customers program.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

al otaibi

January 2004

January 2004

High school or equivalent, Literature

Kuwait

Skills

ADOBE PHOTOSHOP
Intermediate
ADOBE PHOTOSHOP
Intermediate
CONTENT MANAGEMENT SYSTEMS
Intermediate
CONTENT MANAGEMENT SYSTEMS
Intermediate
CREATIVE WRITING
Intermediate
CREATIVE WRITING
Intermediate
CROSS SELLING
Intermediate
CROSS SELLING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EDITING
Intermediate
EDITING
Intermediate
GRAPHIC DESIGN
Intermediate
GRAPHIC DESIGN
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
APACHE FLEX
Intermediate
APACHE FLEX
Intermediate

Languages

English

Expert

Arabic

Native Speaker