Taregh Zadeh

- Oversaw daily operations of a textile retail store with a team of 11-20 staff, maintaining
compliance with company procedures across administration, customer service, and
inventory.
- Processed invoices and purchase orders, coordinated vendor negotiations, and tracked
procurement spend against quarterly budgets.
- Developed and monitored annual business plans, producing regular performance reports
for senior leadership.
- Managed personnel records, supplier contracts, and operational documentation —
keeping files current and audit-ready.
- Scheduled staff rotations, coordinated leadership meetings, and handled internal and
external correspondence in both Arabic and English.
- Resolved customer complaints directly, implementing follow-up protocols that improved
retention measurably over successive quarters.
- Identified performance issues through one-on-one staff reviews and structured
improvement plans, reducing recurring operational errors by approximately 30%.

- Set and communicated regional sales targets to branch staff, producing written reporting
on forecasts and pipeline performance for senior management.
- Trained sales staff in client engagement and business management, contributing to
improved revenue performance across the region.
- Built and maintained client relationships in Arabic and English, handling communications
across a diverse customer base.

- Managed contracts, tracked deliverables, and coordinated outsourced specialist services
across multiple active construction projects.
- Handled client correspondence, addressed feedback, and managed expectations
throughout each project lifecycle in compliance with Atlantic Home Warranty standards.
- Oversaw delivery logistics and service timelines in a demanding, deadline-driven
environment.

- Provided Arabic-English interpretation and translation for newly arrived families
navigating administrative and educational processes in a multicultural environment.

- Supported undergraduate students in Statistics, Financial Accounting, Public Sector
Management, and Financial Management — communicating complex concepts clearly in and English.